Good day, Kim Silva.
Let me make it up to you by ensuring you're able to resolve the reconciliation differences.
You'll need to run Reconciliation Report to view previous reconciliations to see if everything has balanced out, as well as see what transactions were recorded.
Here's how to run the report:
- Go to Reports.
- Type Reconciliation Report in the Find report by name search bar.
- Select Reconciliation Reports.
- Choose the Account for the reconciliation report you want to view.
- From the Report period drop-down arrow, pick the reconcile period.
- Hit View Report.
Instructions and additional details are discussed in this Help article: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.
In addition to that, you visit these links about reconciliation in QBO:
You stay connected with me if you have more questions about reconciliation in QuickBooks Online. Have a nice day.
