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Level 1

Business credit card credits.

I check my credit cards through quick books and enter charges as they show. However when I get a credit and enter the credit toward the bank account (only choice) it seems to work OK. But when I reconcile I see these credits showing up in the left pane of charges and I don't know if it's normal. How can I fix this so I don't see them


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Best answer 12-10-2018

Best Answers
Highlighted
Level 15

Business credit card credits.

"However when I get a credit and enter the credit toward the bank account (only choice) it seems to work OK."

It is not your Only choice; you get expense and items tabs in the Credit Card Charge screen, the Credit Card Credit screen, checks, vendor bills, vendor credit.

That would not be correct, if the Credit Card Credit is due to a refund On that card as a return, say, of a Toner Cartridge. That credit is listed as Office Supplies on the Expenses tab of the Credit Card Credit.

You would put the Credit Card Credit to Bank on the Expenses tab to reflect a Credit Card Balance Payment was made from Checking.

"But when I reconcile I see these credits showing up in the left pane of charges and I don't know if it's normal."

If you can reconcile, you are fine. That is the point of reconciliation. In your example, you would need to be expecting this in Credit Card reconciliation and in the Bank reconciliation; if that is not what was supposed to happen, you entered this refund incorrectly.



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6 Comments
Highlighted
Level 15

Business credit card credits.

"However when I get a credit and enter the credit toward the bank account (only choice) it seems to work OK."

It is not your Only choice; you get expense and items tabs in the Credit Card Charge screen, the Credit Card Credit screen, checks, vendor bills, vendor credit.

That would not be correct, if the Credit Card Credit is due to a refund On that card as a return, say, of a Toner Cartridge. That credit is listed as Office Supplies on the Expenses tab of the Credit Card Credit.

You would put the Credit Card Credit to Bank on the Expenses tab to reflect a Credit Card Balance Payment was made from Checking.

"But when I reconcile I see these credits showing up in the left pane of charges and I don't know if it's normal."

If you can reconcile, you are fine. That is the point of reconciliation. In your example, you would need to be expecting this in Credit Card reconciliation and in the Bank reconciliation; if that is not what was supposed to happen, you entered this refund incorrectly.



View solution in original post

Highlighted
Level 1

Business credit card credits.

Still confused. When logged into the CC company for new charges, and I see the credit. I don't have a choice other than bank as to what category the item was from?
Highlighted
Level 15

Business credit card credits.

"I don't see where I can enter the original category of the item so the credit follows through correctly."

Banking menu > Enter Credit Card Charge. Change the radio button to a Credit. Make Your Own Entry.


Highlighted
Level 1

Business credit card credits.

Excellent Answer!  I was going crazy trying to enter this credit!  Thank you!
Highlighted
Level 15

Business credit card credits.

Are you trying to use Online Banking Feeds? You can try using the function Add More Details. Or, make your own entry: Banking menu > Enter Credit Card Charge and change the radio button to a credit.

Highlighted
Level 1

Business credit card credits.

Yes banking feeds, I don't see where I can enter the original category of the item so the credit follows through correctly.

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