I've got your back, Kylin.
Can you tell us what specific error you received?
For now, you can manually update your banking transaction information. Doing so downloads any new transactions listed within the previous 90 days. Here's how:
If the issue persists, I suggest contacting our support team to investigate further.
Moreover, here's an article that provides more info about QuickBooks and Venmo connection: Use PayPal and Venmo with QuickBooks Online.
I'll be waiting to hear from you about the error you encountered. Your response will help me offer the best solution to the problem.
You can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.
https://www.moneythumb.com/?ref=110
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