Connecting Quickbooks Cash Account to PayPal

Hi there, usershane1.

Can you tell us if you're getting an error when connecting QuickBooks Cash and PayPal? Other customers are able to sync them together.

Just make sure that PayPal is already added in QBO as a bank before connecting the two programs. Check out the Differences between Connect to PayPal app, Sync with PayPal app, and PayPal Bank Feeds to learn the 3 different ways to connect PayPal.

Once added, follow these steps on how to connect the two programs together:

1. Go to the Cash Flow menu.
2. Proceed to the QuickBooks Cash section, then click Transfer money.
3. Select Transfer in. Please know that you're not transferring funds yet, we just need to start the connection.
4. Follow the onscreen instructions.
5. Look for PayPal and enter the required details.
6. Click Sounds good.

After that, QuickBooks will send two small deposits to your PayPal account within the next 3 days. After receivingt the confirmation email, go back to QuickBooks to verify the transactions. Here's how:

1. Click the verify link in the email. You can also go to the Cash Flow menu in QBO, then select Verify bank.
2. Enter the two deposit amounts sent from QuickBooks. 
3. Click Confirm.

Let me also share these articles with you for additional reference about using the Cash Flow feature in QuickBooks:

• Use the Cash Flow planner to predict future income and expenses
• Create envelopes to set your funds aside.

The Community is always here if you need anything else. 

I have Quickbooks and PayPal connected as far as Quickbooks recording my PayPal transactions. There is no option for adding PayPal as a bank in the "Transfer Money" tab. When I go to PayPal and try to "Link a Bank", I get an error that says "PayPal cannot add bank at this time".

I'd like to make sure that you'll be able to add PayPal as a bank in the Transfer Money tab in QuickBooks Online, @usershane1.

To help determine why PayPal isn't showing as a bank when transferring funds to your cash account, I suggest reaching out to our Customer Care Team. They have the tools to help check if the PayPal account was added as a linked account correctly and apply a resolution.

Here's how you can contact them:

1. Click on Help at the top menu bar.
2. Hit on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

For your reference, I'm also adding here a link that you can scan through, which talks about utilizing the cash account in QuickBooks Online: Learn how to put money in and take money out of your QuickBooks Cash account.

Keep me posted if you need further assistance. I'm always here to provide support. Take care!