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Level 1

Credit Card Proccesor Payments

Every day I get a payment from my credit card processor for my in store sales.   I would like that to show on my quickbooks as sales income but it will only show my invoiced sales.  Is there a way to fix this?


Credit Card Proccesor Payments

Hey there, @REWILD.


Thanks for reaching out to us here in the Community. I'm here to help record your daily sales in QuickBooks Online (QBO).


If you don't need to record every transaction and simply want to report the daily total sales from your store, you can record your total daily sales from your Credit Card Processor as a Sales Receipt. To do this, set up an item to track your store sales from the Credit Card Processor. Then record each day's total sales as a Sales Receipt, and create a deposit for your daily sales.


To set up an item, here's how:


1. Select the Gear icon at the top, then pick Products and Services under Lists.
2. Click New, then in the Product/Service information panel, select Non-inventory or Service.
3. On the Name field, enter Daily Store Sales.
4. From the Income account drop-down list, select your Sales income account.
5. Put a checkmark on Is taxable, then Save and Close.


Once done, use this item to record your daily store sales. Here's how:


1. Click the Plus icon at the top, then pick Sales Receipt under Customers.
2. Enter the date, then select Undeposited Funds from the Deposit to drop-down list.
3. In the Product/Service column, select Daily Store Sales from the drop-down list.
4. Enter the total amount, then Save.


Once your sales for the day are recorded, you can deposit them:


1. Go back to Plus icon and now, choose Bank Deposit under Other.
2. Click the Account drop-down and select the bank you wish to deposit your sales.
3. Enter the deposit Date, then pick the Sales Receipt you created on the Select the payments included in this deposit.
4. Select Save and close or Save and new.


For your reference, you may visit this article for further guidance (the name of the article may be different but the steps are the same): How to record total daily sales.


Give this a try and let me know how it goes for you. Should you have additional questions, feel free to leave a comment below. I'm always here to help. Take care and enjoy the rest of the day!

Level 1

Credit Card Proccesor Payments

Thank you for that info, I think I have appeared to do everything correctly, but now on my dashboard, my sales number and income number are completely different and there is no reason for them to be,  How can I reconcile these numbers?

QuickBooks Team

Credit Card Proccesor Payments

Hi there, @REWILD.


Thanks for posting back in the Community. I can share some insights about the sales and income number on your dashboard.


The amounts on your Sales graph are based on the sales transactions in your account for the specific period. This doesn't include journal entries posted to your sales accounts. On the other hand, the Income graph will include the figures from both sales transactions and journal entries.


We can run and customize the reports in your QuickBooks to verify the amounts shown on your sales and income graph. Here's how:

  1. Click Reports on the left menu.
  2. On the search field, enter Sales by Customer Summary or Income by Customer Summary.
  3. Change the Report period at the top.
  4. Click Run Report.

That's it. You can always get back into this thread if you have an additional question. Have a wonderful day ahead!

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