Customer pays their own credit card fees how do I record the sale?
Let's try this scenario. I'm not in the office for the sale and the service manager writes up a paper invoice totaling $100 and runs it through the terminal. The terminal adds $4 to the customer making the transaction total $104.
2 days later in my quickbooks online connected to my bank account, I see a transaction from merchant services for $104 and another for -$4. This nets me my $100 sale.
For the life of me, and I followed your example as best I could, I can't get it to work. Mind you I have yet to enter the invoice so I can do it the way you describe but there is nothing to match the 2 bank entries to in the end.
If I am not making sense please let me know.
1. I believe I only want to record invoice at $100. I don't want to fudge any numbers there to cloud my sales numbers.
2. I don't think it matters where the fees go or what they are called because they will always end up at a 0 balance (hopefully) because I have nothing to do with the fees themselves.
3. I have to be able to clear the bank transaction pulled from my account that shows the original sale plus the fee and the following credit for the same fee.
Make sure to enter the fee as a negative amount on the Bank Deposits screen when depositing a payment. This way, it will zero out the bank fee. Then, you can just remove the transactions from your bank feeds. After that, manually clear these entries from your bank register.
These instructions will show how to delete them from the For Review tab:
In the left navigation panel, select Banking.
Choose the bank.
Go to the For Review tab.
Select the payments you want todelete.
Once done, manually clear these transactions in QuickBooks:
Go to the Gear icon, then choose Chart of Accounts.
Locate the account of the transaction.
Select View Register from the Action column.
Identify the transaction to clear.
Under the reconcile status column, select Cfor Cleared. You can also manually reconcile by selecting R or you can leave it as blank if they aren't cleared or reconciled.
Should you have any additional questions or concerns, the Community will have you covered. Thanks for reaching out, best wishes.