cancel
Showing results for 
Search instead for 
Did you mean: 
Mich_S
QuickBooks Team

Deleted reconciled transaction. How to correct?

I know exactly how you can add the deleted transaction back to QuickBooks Online, @UniIlo.

 

When a reconciled transaction is deleted, you'll have to first review the Audit Trail page, then locate and take note of the transaction detail. Once done, you can proceed in recreating it:

 

  1. Open the Gear icon and hit Audit Log.
  2. Choose the Filter drop-down and select the right user, date, and event(s).
  3. Once done, hit Apply.
  4. Then, find the deleted transaction.
  5. When you locate the deleted item, hit View under the History column.
  6. You'll see all the information needed for the transaction under the Event section.
  7. Use that details to re-enter the transaction with its original date.

 

After that, manually reconcile the transaction by going to your account register.

 

  1. Select the Gear icon and pick Chart of Accounts.
  2. Search for the account where the transaction is allocated. Then, hit View register.
  3. Choose the transaction to expand the view.
  4. Go to the check column, and continuously hit the box until you see (reconciled).
  5. Then, hit Save.

 

Here are helpful modules you can read about handling bank reconciliation in QuickBooks Online:

 

 

The Community is always available 24/7. Fill me in if you need extra help with banking or QuickBooks in general. Your efforts are much appreciated, stay safe!


 


 


 

kandyjk
Level 1

Deleted reconciled transaction. How to correct?

I have recreated and marked reconciled any transactions I deleted or changed from the previous reconciliation.....but it still won't let me reconcile.  Any other ideas?  I've checked that all entries are correct for the 2022 year I'm working in.  It says my beginning balance is off my a certain amount but all past entries have been reconciled from the previous year.??

bookkeeper_99
Level 1

Deleted reconciled transaction. How to correct?

okay so I deleted a reconciled entry in qbo as it was incorrect. I added in the correct entry from open uncollected deposits. this was done multiple times as the accountant wanted the uncollected deposits cleared up. They are now cleared up; however I cannot reconcile because now my beginning balance is off and it's because of all the deleted reconcile transactions. please help!

jenop2
QuickBooks Team

Deleted reconciled transaction. How to correct?

Let's ensure that this is resolved, so you can proceed with your reconciliation smoothly, bookkeeper_99.

 

If a reconciled transaction is deleted, edited, or moved to a different bank account, it will impact the ending balance of your last reconciliation. Consequently, the beginning balance of the next reconciliation will also be affected. 

 

Since you have already recreated the transaction, you can manually change its status to "reconciled" to restore the correct balance.

 

Allow me to guide you through the entire process:

 

 

  1. Go back to your Chart of Accounts and open the bank register.
  2. Find the transaction and select it to expand the view.
  3. Select or keep clicking the box in the checkmark column until you see an R. This manually reconciles the transaction.
  4. Click Save.  

 

Just in case you still see an alert the next time you reconcile, open the discrepancy report. The deleted transaction may still appear on the list, but the difference should be $0.00.

 

Once you've thoroughly reviewed the discrepancy report and ensured everything is accurate, the Total Discrepancy Difference on the report should display US $0.00. Double-check the beginning balance again in QuickBooks to ensure that it matches the beginning balance on your bank statement.

 

Once you know your beginning balance is correct, you can now start reconciling


Please feel free to save these articles for additional guidance or references whenever you are working with reconciliation in QBO:

 

 

The Community and the entire QuickBooks Team are always available and eager to assist whenever you need help.

ARbooks
Level 2

Deleted reconciled transaction. How to correct?

You stated Jenop2:

      "Just in case you still see an alert the next time you reconcile, open the

       discrepancy report. The deleted transaction may still appear on the list,

       but the difference should be $0.00"

I corrected a deleted reconciled transaction in the manner you outlined. However I do not have a difference of $0.00 in the Discrepany Report for both accounts. Just one. Both accounts have been successfully reconciled after re-entering the deleted transaction. I have restarted QB Desktop as well.

 

How to I fix the Discrepancy Report?

Rea_M
Moderator

Deleted reconciled transaction. How to correct?

Hello, ARbooks.

 

Form your description, you're on the right track in correcting a deleted reconciled transaction in QuickBooks Desktop (QBDT). You'll have to do the same process to your other account, so its discrepancy report will also show a difference of $0.00. I'll elaborate this in detail below.

 

Once your other account also has a deleted reconciled transaction, re-enter it and manually change its status to "reconciled" to correct its discrepancy. Follow the steps shared by my colleague above to complete the process.

 

Furthermore, I'd still recommend consulting your accountant to further guide you in keeping your accounts and financial data accurate.

 

You can learn more about fixing reconciliation discrepancies in QBDT by seeing this article: Fix beginning balance issues in QuickBooks Desktop.

 

Additionally, I encourage you to reconcile your accounts in QBDT regularly (every month). This helps monitor your income and expense transactions and detect possible errors accordingly. You may want to check out this article as your guide in doing and fixing reconciliations in QBO: Learn the reconcile workflow in QuickBooks.

 

I'm always ready to back you up if you need more help with bank reconciliation in QBDT. I'll keep the thread open so you can comment back.

skennedy9907
Level 1

Deleted reconciled transaction. How to correct?

Hello, 

I deleted and re-entered payments received but the beginning balance is still off and the deleted payments are still listed on discrepancy report. I'm afraid if I enter the deleted payments, they will show up as a double payment. Should I just enter a general journal entry to clear up the discrepancy for the beginning balance? 

Rubielyn_J
QuickBooks Team

Deleted reconciled transaction. How to correct?

I understand your concern regarding the deleted payments and the persistent discrepancy in your QuickBooks beginning balance, @skennedy9907.

 

Thank you for bringing this to our attention, and I'm here to help you navigate this issue.

 

Entering a general journal entry can be a solution, but it's a step we should approach with caution to avoid any unintended complications. Before proceeding, let's explore an alternative avenue to address this problem.

 

The beginning balance will still be off because it was a deleted reconciled transaction. Let's make sure that by the time you recreate the transaction, you manually reconciled this on your account. 

 

Here's how: 

 

  1. Proceed to Bookkeeping or Accounting, then select Chart of Accounts (Take me there).
  2. Locate the account that has the reconciled transaction. Then select View register.
  3. Find the transaction. If the transaction is reconciled, you’ll see an “R” in the checkmark ✔ column.
  4. Click Save.
  5. Close the account register.

 

Moreover, I'll be sharing the following articles to help manage your transactions in QBO: 

 

 

Please feel free to reach out to us at any time if you have further questions. We're committed to providing you with the best possible support, and your satisfaction is our top priority.

jills83
Level 1

Deleted reconciled transaction. How to correct?

I am so sorry.    I am not a Quickbooks person - but am willing to learn.   Some how I deleted a transaction on a reconciled report for the end of May 2023.    June report was approved as everything was still good at that point.   Now I'm trying to reconcile and it won't let me and gives me the error.   I know exactly what item I inadvertently deleted.   How can I get it back?   I show it.    Have tried changing the "Not Cleared" to reconciled.   Nothing seems to work.   Please help..........................   Thank you!

 

FateCandylaneT
QuickBooks Team

Deleted reconciled transaction. How to correct?

I've come to help ensure your accounting data are accurately reconciled, jills83.

 

When a reconciled transaction is deleted from your account, you may need to recreate it manually to resolve any discrepancies in your accounts. To help you track and review the deleted entries, you can view them from the Audit log page. To do this:

 

  1. Go to the Gear icon and click Audit Log.
  2. Click the Filter drop-down and select the right user, date, and event(s). Then, click Apply.
  3. Locate the deleted transaction and click View under the History column.
  4. You'll see all the information needed for the entry under the Event section.
  5. Then, you may utilize the details shown from there when recreating the transaction.

 

Once ready, you can manually reconcile the transaction from your bank register. Here's how:

 

  1. From the Chart of Accounts, open or view the bank register.
  2. Find and select the specific transaction.
  3. Continuously click on the checkbox column to enable R on this transaction so this manually reconciles the entry.

 

Then, you may run discrepancy reports to make sure the difference between the ending balance in QuickBooks and your bank statements is $0.00.

 

Once everything looks good, you can start reconciling these entries in the future to ensure your books are balanced.

 

We'll always be available in this forum if you require additional assistance managing your accounts. Please don't hesitate to leave them in the comments below. Keep safe!

22551
Level 1

Deleted reconciled transaction. How to correct?

I deleted 2 deposits by mistake (Quickbooks desktop) and both customer payments are still there, but do not show up in the register.  They both show up in the Undeposited funds report as being received.  How do I re-enter them into the register?  

I've also undone all the previous bank reconciliations so that I may go back through again once they show up in the register.

DebSheenD
QuickBooks Team

Deleted reconciled transaction. How to correct?

Welcome to the Community, @22551. Let me help re-enter the deleted deposits in QuickBooks Desktop (QBDT).

 

Leaving it as Undeposited Funds is fine. However, you’ll want to delete the payment you deposited to the bank to avoid the fund overstating in your bank. Moving forward, I recommend manually receiving the invoice payment in QuickBooks Desktop (QBDT).

 

Once you’ve received the payment manually, you can now deposit the funds to your bank account. All payments in the Undeposited Funds account automatically show in the Bank Deposit window. Let me show you how in your QBDT software:
 

  1. Go to the Banking menu and select Make Deposits.
  2. In the Payments to Deposit window, select the payments you want to combine. Then select OK.
  3. In the Make Deposits window, select the account you want to put the deposit into from the Deposit to drop-down.
  4. Enter the needed information in making the deposit.
  5. When done, select Save & Close.

You can also check this article for more details about the process: Record and make bank deposits in QuickBooks Desktop.

 

I’ve also added this article that you can use for future guidance in effectively reconciling your accounts in QBDT: Reconcile an account in QuickBooks Desktop.

 

Let me know if you have other concerns about making deposits in QBDT, It's always my pleasure to help you out. Have a wonderful day ahead!

jpa57
Level 1

Deleted reconciled transaction. How to correct?

I have several transfers from checking to savings that were reconciled in checking, but not savings.   When I reconciled savings, I noticed manually entered transactions that were duplicated.    I deleted those and successfully reconciled savings.  Apparently.. the ones I deleted were already reconciled in checking.   SO now checking is not reconcilable.    I've tried both creating the transaction again, and creating a journal entry as suggested, including marking the re-created transaction as (R) reconciled in the register.   This does not get seen as a resolution to the reconcile, but adds another discrepancy to the beginning balance issue.   I'm totally confused as to how to fix this.   

jpa57
Level 1

Deleted reconciled transaction. How to correct?

I figured out my confusion.   Recreating the new entry does not remove the discrepancy from the report.  You just need the balance to match again.  So if you had more than one issue, like I did, don't try to reconcile again until you've fixed all the issues.   I do wish Quickbooks made it easier to see the linked transactions, or tells you that the transaction you are about to delete is reconciled in another account.   I'm not an accountant and I can get seriously confused.   

Need to get in touch?

Contact us