Hi there, OEC.
I appreciate you for coming back to the QuickBooks Community. Let me share some details on why the beginning balance is off. Then, ensure you'll be able to fix this so you can reconcile the account accurately.
When Beginning Balance is incorrect or off, this may be due to one of the following reasons.
- Someone entered an incorrect opening balance when they created the account in QuickBooks.
- Someone added transactions that are older than the opening balance, but didn't edit the original opening balance entry to reflect the change.
- Someone edited, deleted, moved, or unreconciled an already reconciled transaction. This changes the ending balance of your last reconciliation, which impacts the beginning balance of the next one.
- Someone manually reconciled a transaction, so it didn't show up on the next reconciliation.
Since you've mentioned that some entries were deleted, you'll have to recreate the check and make a deposit. Then, post it to the same expense account, and creating a journal entry isn't necessary.
Once done, you can now start reconciling your account. Then, if you encounter another discrepancies issue, you can open this article to see the steps on how to fix them: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Lastly, you may refer to this article to view details on how you can view a reconciliation report, print, or export this one: How do I view, print, or export a reconciliation report.
Fill me in if you need more help with reconciliation by leaving a comment below. I'll be around in the Community to help. Take care and have a great day!
