cancel
Showing results for 
Search instead for 
Did you mean: 
LLConroy
Level 1

Deleting a Sales Receipt after it's reconciled

My problem is two sales receipts went into undeposited funds and then were deposited. One of those sales receipts shouldn't have been listed as a sales receipt but as a regular deposit. The account has been reconciled as this was several months ago.

 

How do I remove the one sales receipt from that deposit? And once I do, can I put the removed sales receipt amount back in as a deposit? Will that mess up the reconciliation?  

Solved
Best answer August 31, 2021

Best Answers
Rose-A
Moderator

Deleting a Sales Receipt after it's reconciled

Thanks for checking in with us, LLConroy.

 

To avoid messing up your reconciliation, as an initial step, you'll need to undo the reconciled transactions, delete the sales receipt, and enter the amount as a deposit.

 

The QuickBooks Online Accountant (QBOA) gives you the ability to Undo reconciliations without manually editing individual transactions from within the register.

 

However, if you don't have an account version of QuickBooks, I'd recommend inviting your accountant to your company and let them do the process. Here's how:

 

  1. Click the Gear icon in the upper-right corner, and select Manage Users.
  2. Go to the Accounting firms tab, enter the accountant's email and click the Invite button.
  3. Hit Save.
  4. Once invited, have your accountant undo the entire reconciliation.

 

Otherwise, you'll need to undo the reconciled transactions one at a time. You can use this article for reference: Undo and remove transactions from reconciliations in QuickBooks Online. On the same link, you'll find a write-up that provides steps on how to adjust as well as fixing beginning balances.

 

Once done, you can delete the sales receipt and enter a deposit.

 

 

Additionally, you can visit the following write-up: Sales and customers. This will provide you articles on how to manage your company income in QuickBooks Online.

 

Let me know if you have additional questions. I'll be available in the comments to assist you further. Have a nice day!

View solution in original post

5 Comments 5
Rose-A
Moderator

Deleting a Sales Receipt after it's reconciled

Thanks for checking in with us, LLConroy.

 

To avoid messing up your reconciliation, as an initial step, you'll need to undo the reconciled transactions, delete the sales receipt, and enter the amount as a deposit.

 

The QuickBooks Online Accountant (QBOA) gives you the ability to Undo reconciliations without manually editing individual transactions from within the register.

 

However, if you don't have an account version of QuickBooks, I'd recommend inviting your accountant to your company and let them do the process. Here's how:

 

  1. Click the Gear icon in the upper-right corner, and select Manage Users.
  2. Go to the Accounting firms tab, enter the accountant's email and click the Invite button.
  3. Hit Save.
  4. Once invited, have your accountant undo the entire reconciliation.

 

Otherwise, you'll need to undo the reconciled transactions one at a time. You can use this article for reference: Undo and remove transactions from reconciliations in QuickBooks Online. On the same link, you'll find a write-up that provides steps on how to adjust as well as fixing beginning balances.

 

Once done, you can delete the sales receipt and enter a deposit.

 

 

Additionally, you can visit the following write-up: Sales and customers. This will provide you articles on how to manage your company income in QuickBooks Online.

 

Let me know if you have additional questions. I'll be available in the comments to assist you further. Have a nice day!

Rose-A
Moderator

Deleting a Sales Receipt after it's reconciled

Hi, LLConroy.

 

Hope you're doing great. I wanted to see how everything is going about deleting the sales receipt. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

LLConroy
Level 1

Deleting a Sales Receipt after it's reconciled

The instructions you presented were clear and easy to follow. I was able to make the changes without any issue! Thank you so much for your quick reply and much-needed advice!

 

 

Cakemaster123
Level 1

Deleting a Sales Receipt after it's reconciled

Ok, I am fairly new to Quickbooks and coming in behind another Office Manager.  I do not want my sales receipts being automatically deposited into undeposited funds, I prefer to input them myself when I reconcile.  I just and to do a sales receipt and it be saved in the computer for my end of year sales tax report, etc.  I have unchecked the auto deposit button but on the screen where you create sales receipt up at the top only gives you the options of : depositing into a undeposited account, into our bank account, accounts receivable and inventory asset.  We just want to make a sales receipt, have it saved in the system.  

 

Signed,

Extremely frustrated

MariaSoledadG
QuickBooks Team

Deleting a Sales Receipt after it's reconciled

Allow me to share with you a few information about Undeposited Funds, Cakemaster123.

 

I know how you want everything just to be simple. The Undeposited Funds (UF) account is a special temporary account that serves a special function wherein QuickBooks uses to hold payments received from invoices before you deposit them into the bank.  You will see this as the default "Deposit to" account when you receive payments from invoices, use a payment item on an invoice, or enter a sales receipt. To know more about Undeposited Funds, I've added this article for more information: Using Undeposited Funds In QuickBooks Online.

 

You'll want to select an account on the Deposit to option field if you'll want to choose a specific account. If you just want to create a sales receipt in the system, you can use UF instead. I've attached a screenshot for your visual reference:

 

 

Furthermore, QuickBooks downloads the latest transactions automatically and tries to match them with what you've entered in QuickBooks. To know more about categorizing bank transactions, learn from this article for your guide: Categorize And Match Online Bank Transactions In QuickBooks Online.

 

Feel free to let us know if you have any concerns about Undeposited Funds. Remember, we're here to help you all the time.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up