Deposit failed, I have now updated my bank information, what do I do now?
The payment was deducted from my client's account on Oct. 13th so I will not charge them again. I created another invoice as a test and paid it, that one is on hold. My bank account information is correct and when I contacted the bank they have no evidence of an attempted deposit.
I have an idea about your payment status. Since you've already called in your bank and payment was deducted, I suggest contact our Merchant Support Team. They can verify the status of your deposit and refresh your bank details.