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Anonymous
Not applicable

Does anyone know how to delete my QB account so I can start over?

 
2 Comments 2
FritzF
Moderator

Does anyone know how to delete my QB account so I can start over?

Welcome and thanks for reaching out to the Community, @Anonymous.

 

If your QuickBooks Online (QBO) account is less than 60 days old, you can manually delete it by changing the last word of your accounts' URL to purge company

 

For example: from https://c43.qbo.intuit.com/app/homepage to https://c43.qbo.intuit.com/app/purgecompany.

 

On the other hand, if it's already beyond that, you'll need to cancel it. Your QBO will automatically be deleted after a year of cancellation (for paid subscription) and after 90 days for the trial account.

 

Here's how to do it:

 

  1. In QBO, go the Gear icon in the top right to get to the Account and Settings
  2. Select the Billing and Subscription tab.
  3. Click the blue Cancel link beside the Subscription status.
  4. Hit Continue to cancel.

 

Once done, here's how to start a new account:

 

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Fill up the User ID and password.
  3. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

 

For other tips and answers to simple How do I’s, I recommend visiting our website for reference: Self-help articles.

 

Leave a comment below if you have any additional questions or concerns. I'm more than willing to assist. Have an amazing rest of the day!

Fiat Lux - ASIA
Level 15

Does anyone know how to delete my QB account so I can start over?

@Anonymous 

If your account is 30 days or older, consider open a new blank account instead.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

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