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Join nowI've been getting this strange error message regarding when writing checks from our regular bank account:
Acct#/Card#/Note field for Boston Private Bank
Now when I write a check, it shows the bank balance as a negative number even though our balance in the account is fine. In fact, the negative number is the amount of a recent check -76.78.
I have no idea what is going on and need to write some checks, asap.
Any advice out there? Thanks.
Solved! Go to Solution.
I've got the steps to get rid of the negative balance when writing a check, Karen RM.
Since the negative number is the amount of the recently entered check, the queue is damaged. You can follow the solutions outlined below to repair your file.
Solution 1: Repair your company file using the Rebuild Data tool
If QuickBooks doesn't find any problems, click OK, and keep using your company file. Just make sure to restart QuickBooks.
If there's an issue with the file, click Rebuild Now. Once done, you can start entering the check again.
Solution 2: Use the QuickBooks File Doctor to fix your company file.
Solution 3: Contact Support
If you're getting the same results, I recommend chatting with our QuickBooks Desktop Support Team. They can further investigate what's causing the negative amount when writing a check.
Stay in touch with me on how the solution goes by commenting below. I'm always right here to provide the information you need.
The balance is the sum of all transactions that use the bank account.
You can see the running balance in the bank's register - use the register to see how QB arrived at the balance on the chart of accounts.
Double click the bank account on your chart of accounts to open the register.
When I write a check I am getting a negative balance in the check screen that is wrong. The balance in the full register is correct and I don't know why I'm getting this discrepancy.
I've got the steps to get rid of the negative balance when writing a check, Karen RM.
Since the negative number is the amount of the recently entered check, the queue is damaged. You can follow the solutions outlined below to repair your file.
Solution 1: Repair your company file using the Rebuild Data tool
If QuickBooks doesn't find any problems, click OK, and keep using your company file. Just make sure to restart QuickBooks.
If there's an issue with the file, click Rebuild Now. Once done, you can start entering the check again.
Solution 2: Use the QuickBooks File Doctor to fix your company file.
Solution 3: Contact Support
If you're getting the same results, I recommend chatting with our QuickBooks Desktop Support Team. They can further investigate what's causing the negative amount when writing a check.
Stay in touch with me on how the solution goes by commenting below. I'm always right here to provide the information you need.
Marilyn, your instructions worked and I've now got QB working properly again. Thanks so much.
Karen RM
Sorry, I mean MarylandT. (BTW, I'm originally from MD)