The vendor refund process may be time-consuming for you. But I'm here to share with you the steps to exclude your purchase and full refund transactions, @mikelu9661.
I'd suggest creating a journal entry to help you save time entering three transactions. This way, you'll be able to exclude both the purchase debit and refund credit transactions. With this, you'll need the assistance of your accountant. They can determine the correct accounts you'll need to use when creating the journal entry. This is to ensure your books are accurate. Once confirmed, make sure to switch from Business view to Accountant view before performing the steps below.
- Go to the + New button from the left menu.
- Select Journal entry under Other.
- Set the Journal date.
- Fill out the necessary fields.
- Click Save.
View the screenshot below to show you the last three steps. For the detailed instructions, check out this article: Creating A Journal Entry in QuickBooks Online (QBO).
Moreover, you can go to the Vendors page from the Expenses menu. This lets you manage your vendor transactions to ensure their balances are up to date. For more information, visit this article: Vendors Overview.
I'm just a comment away if there's anything else you need. Have a great day, @mikelu9661.