I can help you record customer payments, greenpacificland.
If you entered an invoice, you'll want to use the Receive payment option and select the bank account under the Deposit to drop-down. Then, select credit card as the Payment method.
You can use the Transfer option to put funds from one account to the other. Let me show you how:
- Go to the +New button and click Transfer.
- Select the accounts where funds are from and where the funds will be posted to.
- Enter the amount and click Save and close.
If the deposit is in your bank feeds and you'd want it to post on another bank, you can follow these steps:
- From the Banking or Transactions menu, click Baking.
- Select the bank where the payment went through.
- Locate and select the deposit. Then, select Record as transfer.
- Select the Transfer account and then click Confirm.
Here's a link that you'll want to look into on how to record invoice payments and create and apply credit memos or delayed credits in QuickBooks Online.
Any additional information on how you record the sales transaction is much appreciated. I'm just here to help. Take care and have a great day!