Let's get to the bottom of this together, rkuehnassociates.
First, I'd like to ensure we're on the same page so I can assist you better. In which part of QuickBooks were you trying to correct account numbers? Is it from the chart of accounts, bank feeds, or the bank account associated with your QuickBooks Payments?
In the meantime, let's perform some troubleshooting steps to isolate a cache-related cause. To do this, open your QuickBooks Online company in a private browser to allow QuickBooks to start on a clean slate. After, edit a bank account number. If everything works smoothly, I recommend returning to your regular browser to clear its cache and remove outdated files. Alternatively, you can use other supported browsers.
You may also refer to this article on using account numbers in QuickBooks: Use account numbers in your chart of accounts.
Let me know if you have other questions or need further assistance with account numbers in QuickBooks, rkuehnassociates. I'm just one post away to help you out.
