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Thanks for visiting the Community forum, mpeine-nedahome-.
Since you currently subscribe from a third-party vendor and want to renew, I suggest reaching out to them. They'll be able to open your account in a secure environment and guide you in the renewal process of your subscription.
To get in touch with them, click this link: https://www.techsoup.org/about-us/contact-us.
You may also visit the QuickBooks Online products purchased through retail stores and indirect channels article for additional information.
If you have additional questions, feel free to post again. I'll be around to help. Have a nice day.
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