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Level 1

HOW DO i DELETE OR EDIT AN INCORRECT DEPOSIT AMOUNT?

I'm reconciling and found an incorrect deposit amount but program won't let me delete or editthe deposit.  

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Anonymous
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HOW DO i DELETE OR EDIT AN INCORRECT DEPOSIT AMOUNT?

What happens when you try to delete the deposit?

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Anonymous
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HOW DO i DELETE OR EDIT AN INCORRECT DEPOSIT AMOUNT?

Hey there, @Bed,

 

I appreciate your time visiting us today. Let me help you delete your deposit.

 

You'll normally get an alert when modifying a deposit that's already linked to your bank or invoice. To correct this, we'll need to undeposit the transaction first before editing or deleting it.

 

Let me guide you how to do that:

  1. Go to the Reports tab.
  2. In the Search field, look for Deposit Detail.
  3. Update the date to show the deposits you'd like to modify.
  4. Click the Run report button.
  5. Click the amount in the Amount column.
  6. Click the customer name in the Received From column.
  7. On the transaction, click the deposit date below the customer name.
  8. In the Bank Deposit window, uncheck the customer name.
  9. Click Save and new.
  10. The amount now will show as a pending deposit in the Bank Deposit screen.
  11. Click the customer name again to open the transaction.
  12. Update the Amount received.
  13. Click Save.


Once done, you can now redeposit the corrected amount and resume your reconciliation.

 

Please let me know how this goes. I'm here to help you anytime.

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