I have entered check numbers into the appropriate place when receiving payments, but they don't show up on the deposit slip, making it more difficult for bank tellers to check the deposit.
Thank you for reaching out the QuickBooks Community, achontos.
Let me guide you with showing the reference number when printing the deposit slip in QuickBooks Online (QBO).
Did you enter the reference number on the Receive Payment page? If not, please follow the steps below:
Now, let's print the deposit slip by following these steps:
On the Print preview page, the reference number will show under the Check No. section. I've attached some screenshots so you'll know what I'm referring to.
Please give this a try and let me know how things go once you've tried the steps. I'll be happy to help. Wishing you the best.
Hello there, @Melly Rockrr.
Thanks for joining this conversation. Allow me to jump in for a moment and help make sure this is taken care of.
Just to confirm, are you having some issue printing check numbers on deposit slips? If so, may I know what specific issue you're getting? Any additional information will be much appreciated.
In the meantime, let's perform some troubleshooting steps that can help us isolate this. To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.
To use a private browser, here's how:
Once logged in, try printing the deposit slips again to double-check. For your reference, you can also check out this article for further guidance:
How to set up and print deposit slips.
If it works, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.
That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.
I tried this in my QuickBooks Desktop and I was able to print check numbers on the deposit slip. Let’s try to run the PDF & Print repair tool to fix the issue. Before doing so, please make sure that QuickBooks is updated to the latest release.
Here’s an article on how to install and run PDF and Print Repair Tool: https://quickbooks.intuit.com/community/Income-and-expenses/Troubleshoot-PDF-and-Print-problems-with....
Don’t hesitate to drop by again if you have other concerns with QuickBooks.
Thanks for getting back to us, @Melly Rockrr.
Allow me to chime in for a moment and share some information about printing deposit slips in QuickBooks Online (QBO).
The appropriate place to enter the check numbers before printing deposit slips is on the Reference Number (Ref No.) under the Receive From section of the Bank Deposit page. Once entered, you can click the Print option at the bottom to double-check.
I'll also add some sample screenshots for your guide.
Just in case, you can also check out this article for future reference: How to set up and print deposit slips.
There you have it. Please let me know how it goes or if I can be of additional assistance in the comment section below. I'd be glad to answer should you have any follow-up questions. Have a great rest of the day!
OMG! Thanks for reiterating what we already know QB team....PLEASE listen cause you're not helping when you don't understand the question.
Thanks for the screen shot but as a USER, INSTRUCTOR AND WHOLESALER IM TELLING YOU YOU'RE MISSING WHAT THEY'RE EXPLAINING/ASKING!
When we as users get to the bank teller, they are making US (them, your customers QBO) fill out the check numbers in the deposit slip that goes to the bank. There are TWO PARTS to a deposit slip. One we keep with stubs and one the bank keeps. The part that the bank keeps DOES NOT HAVE REF OR CHECK NUMBERS. Its the little skinny part on top. Yes the part we keep has numbers printed nice and clear as your screen shot shows. That's the wrong part of the deposit form. The check numbers don't not print on the top portion of the deposit slip as your screen shot PROVES.
HOW DO WE FIX THAT?!?!?!?
Hi there, Melly Rockrr.
When the check is printed from the downloaded transactions in QuickBooks, the check number won't automatically show in the Deposit Slip. You'll have to manually enter them so it will be displayed in the Deposit Slip.
Once done, the CHECK NO. will be displayed on the Deposit Slip.
Feel free to visit the Community team again if you need anything else.
QB team PLEASE listen.
There are TWO parts to a deposit form.
The top portion of the deposit form goes to the bank and they keep it.
What the ISSUE is QBO does not print the check numbers on both portions of the deposit form, so the bank tellers are making us fill in the check numbers on the top portion of the deposit slip BECAUSE QBO does not. THERE ARE NOOOOOOO CHECK NUMBERS in the top portion. Which is what we are pining over. Please see my uploaded snippet.
The bottom portion stays with the check stubs which usually stay with the check recipient.
We need the check numbers to print in BOTH portions of the deposit form, please.
How do we do this? Never said anything about downloaded transactions.
When I am deposing 20-50 checks at a time filing in the check numbers is excruciating.
Hello there, @Melly Rockrr.
Thank you for the complete information and for the detailed screenshot about your concern. Allow me to help share additional information about printing a deposit slip in QuickBooks Online (QBO).
When printing the deposit slip and summary in QBO, the check number only prints in the deposit summary section and not in the deposit slip section. The deposit slip only reflects the amounts of deposit and the total. This is how QBO works as of the moment.
For more information about printing deposit slips in QBO, you can check this article: How to set up and print deposit slips.
Please don't hesitate to add a comment below if you have any other questions about printing deposits in QBO, it's my pleasure to help you. Have a good day ahead!
Allow me to chime in and provide additional information regarding printing deposit slip with check numbers in QuickBooks Online.
I can see how important it is to have this information when printing deposit slips with check numbers. I'll make sure to take note and pass along the suggestions you have so you're able to reach a point of resolution as quickly as possible.
We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on.
You can check out this link: https://quickbooks.intuit.com/blog/.
This article is a good reference: https://quickbooks.intuit.com/community/Help-Articles/How-to-set-up-and-print-deposit-slips/td-p/185....
Keep us posted if you have any other concern about printing deposit slips. I'd be pleased to help you out.
WOW. WOW. WOW. I asked this question thinking I was the dunce who couldn't figure it out. C'mon QBO, it can't be that hard to fix this behind the scenes. This is a common bookkeeping practice, paper trail information, i.e. check numbers in case you are confused help us track back to the customer that paid.
It would also be really helpful to get this same data on the deposit summary reports. I have selected all the fields and the Chk. No, field is not acceptable. Don't know why this is so hard for them to get.
This would also be nice for the deposit reports so we could duplicate the entire deposit. I turned on all fields and chk, no, was not available. They have hidden the field for some reason. I have been manually entering the check number on the deposit slips for years wondering why the hell they don't just give access to this field.