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How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

I have entered check numbers into the appropriate place when receiving payments, but they don't show up on the deposit slip, making it more difficult for bank tellers to check the deposit.

27 Comments
Not applicable

*The recommended answer did not help because it does not...

*The recommended answer did not help because it does not tell be how to include reference numbers on the actual deposit slip.  I still have to write it in, defeating the purpose of printing a deposity slip.  
Moderator

Thank you for reaching out the QuickBooks Community, acho...

Thank you for reaching out the QuickBooks Community, achontos.

Let me guide you with showing the reference number when printing the deposit slip in QuickBooks Online (QBO).

Did you enter the reference number on the Receive Payment page? If not, please follow the steps below:

  1. Click the Plus (+) icon and select Receive Payment (make sure you have an open invoice).
  2. Choose a customer.
  3. Enter the number in the Reference no. box.
  4. Select those transactions by clicking the checkbox beside each invoice.
  5. Once you're done, click on Save and close.

Now, let's print the deposit slip by following these steps:

  1. Click the Gear icon and choose Bank Deposit.
  2. Select the payment transaction by clicking the checkbox beside the Received From column.
  3. Click the Print link and choose Print deposit slip and summary.

On the Print preview page, the reference number will show under the Check No. section. I've attached some screenshots so you'll know what I'm referring to.

Please give this a try and let me know how things go once you've tried the steps. I'll be happy to help. Wishing you the best.

Not applicable

Thank you.  However, I want the reference number to appea...

Thank you.  However, I want the reference number to appear on the actual deposit slip, not just the preview or the summary.  The deposit slip only shows the payment amounts but the space beside (where a reference/check # would be) them is blank.
Not applicable

We just purchased the printed deposits slips and are not...

We just purchased the printed deposits slips and are not happy with this also.  Isn't saving us any time if we have to write the check numbers in for the bank.  We might as well use the banks deposit slips.
Not applicable

Why is there even a space available on the deposit slip w...

Why is there even a space available on the deposit slip when the information doesn't appear? Please work on this QB!
Not applicable

Agreed! I am having this same issue and would love a solu...

Agreed! I am having this same issue and would love a solution.
Not applicable

Prior versions of Quickbooks used to print check numbers...

Prior versions of Quickbooks used to print check numbers on deposit slips. One of the updates must have removed this functionality. Intuit, this is another example of poor decisions about product quality - removing functionality that customers want and use is a poor choice. I've already switched to a different software for personal accounting because of the mess you've made of Quicken, and I'm starting to look at other options for business accounting for myself and my customers. Please start improving your product with your updates instead of making it worse with each one.
Not applicable

I would like to know if anyone from QB reads these questi...

I would like to know if anyone from QB reads these questions.  This deposit slip problem is so frustrating on a daily basis and it would be reassuring to know that somebody was aware of the issue and is looking into a solution.
Not applicable

Agreed -- this defeats the purpose of being able to print...

Agreed -- this defeats the purpose of being able to print a deposit slip!!!  Hello, Intuit -- is anyone even there?
Community Contributor *

Re: Agreed -- this defeats the purpose of being able to print...

We you able to resolve this?

Moderator

Re: Agreed -- this defeats the purpose of being able to print...

Hello there, @Melly Rockrr.

 

Thanks for joining this conversation. Allow me to jump in for a moment and help make sure this is taken care of.

 

Just to confirm, are you having some issue printing check numbers on deposit slips? If so, may I know what specific issue you're getting? Any additional information will be much appreciated.

 

In the meantime, let's perform some troubleshooting steps that can help us isolate this. To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.

 

To use a private browser, here's how:

 

  • On your keyboard, press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox or Internet Explorer).
  • Control + Option + P (Safari).

 

Once logged in, try printing the deposit slips again to double-check. For your reference, you can also check out this article for further guidance: 
How to set up and print deposit slips.

 

If it works, return to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.

 

That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.

Not applicable

Re: Agreed -- this defeats the purpose of being able to print...

using QuickBooks desktop and same issue

Anonymous
Not applicable

Re: Agreed -- this defeats the purpose of being able to print...

Hello, RLeCoop.

 

I tried this in my QuickBooks Desktop and I was able to print check numbers on the deposit slip. Let’s try to run the PDF & Print repair tool to fix the issue. Before doing so, please make sure that QuickBooks is updated to the latest release.


Here’s an article on how to install and run PDF and Print Repair Tool: https://quickbooks.intuit.com/community/Income-and-expenses/Troubleshoot-PDF-and-Print-problems-with....

 
Don’t hesitate to drop by again if you have other concerns with QuickBooks.  

Capture.PNG

Community Contributor *

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Where is the appropriate place that you are entering the check numbers?

Its all about the wheres. 

Hope youre all fixed up by now, if not Ill check back.

Moderator

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Thanks for getting back to us, @Melly Rockrr.

 

Allow me to chime in for a moment and share some information about printing deposit slips in QuickBooks Online (QBO).

 

The appropriate place to enter the check numbers before printing deposit slips is on the Reference Number (Ref No.) under the Receive From section of the Bank Deposit page. Once entered, you can click the Print option at the bottom to double-check.

 

I'll also add some sample screenshots for your guide.

 

4.PNG 5.PNG

 

Just in case, you can also check out this article for future reference: How to set up and print deposit slips.

 

There you have it. Please let me know how it goes or if I can be of additional assistance in the comment section below. I'd be glad to answer should you have any follow-up questions. Have a great rest of the day!

Community Contributor *

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

OMG! Thanks for reiterating what we already know QB team....PLEASE listen cause you're not helping when you don't  understand the question. 

Thanks for the screen shot but as a USER, INSTRUCTOR AND WHOLESALER IM TELLING YOU YOU'RE MISSING WHAT THEY'RE EXPLAINING/ASKING!

When we as users get to the bank teller, they are making US (them, your customers QBO) fill out the check numbers in the deposit slip that goes to the bank. There are TWO PARTS to a deposit slip. One we keep with stubs and one the bank keeps. The part that the bank keeps DOES NOT HAVE REF OR CHECK NUMBERS.  Its the little skinny part on top. Yes the part we keep has numbers printed nice and clear as your screen shot shows. That's the wrong part of the deposit form. The check numbers don't not print on the top portion of the deposit slip as your screen shot PROVES.

HOW DO WE FIX THAT?!?!?!? 

 

QuickBooks Team

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Hi there,  Melly Rockrr.

 

When the check is printed from the downloaded transactions in QuickBooks, the check number won't automatically show in the Deposit Slip. You'll have to manually enter them so it will be displayed in the Deposit Slip.

 

Here's how:

 

  1. Go to Banking, then choose the Review tab.
  2. Click the check transaction.
  3. Enter a check number in the REF NO. field
  4. Click Print.

Once done, the CHECK NO. will be displayed on the Deposit Slip.

 

Feel free to visit the Community team again if you need anything else. 

 

Community Contributor *

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

QB team PLEASE listen.

There are TWO parts to a deposit form.

The top portion of the deposit form goes to the bank and they keep it.

What the ISSUE is QBO does not print the check numbers on both portions of the deposit form, so the bank tellers are making us fill in the check numbers on the top portion of the deposit slip BECAUSE QBO does not. THERE ARE NOOOOOOO CHECK NUMBERS in the top portion. Which is what we are pining over. Please see my uploaded snippet.

The bottom portion stays with the check stubs which usually stay with the check recipient.

We need the check numbers to print in BOTH portions of the deposit form, please.

How do we do this? Never said anything about downloaded transactions.

When I am deposing 20-50 checks at a time filing in the check numbers is excruciating.

 

 

QuickBooks Team

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Hello there, @Melly Rockrr.

 

Thank you for the complete information and for the detailed screenshot about your concern. Allow me to help share additional information about printing a deposit slip in QuickBooks Online (QBO).

 

When printing the deposit slip and summary in QBO, the check number only prints in the deposit summary section and not in the deposit slip section. The deposit slip only reflects the amounts of deposit and the total. This is how QBO works as of the moment.

 

For more information about printing deposit slips in QBO, you can check this article: How to set up and print deposit slips.

 

Please don't hesitate to add a comment below if you have any other questions about printing deposits in QBO, it's my pleasure to help you. Have a good day ahead!

Not applicable

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

When will the feature be added to that the check number appears on the deposit slip? This is a basic function of banking and should have been included. 

Moderator

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

Hi, tiredofhavingtochasebasicfeature.

Allow me to chime in and provide additional information regarding printing deposit slip with check numbers in QuickBooks Online.

 

I can see how important it is to have this information when printing deposit slips with check numbers. I'll make sure to take note and pass along the suggestions you have so you're able to reach a point of resolution as quickly as possible.

 

We share recent happenings and future developments on our blog. Through this, you're able to get the latest news about QuickBooks and what our Product Care Team is working on.


You can check out this link: https://quickbooks.intuit.com/blog/.
 

This article is a good reference: https://quickbooks.intuit.com/community/Help-Articles/How-to-set-up-and-print-deposit-slips/td-p/185....

 

Keep us posted if you have any other concern about printing deposit slips. I'd be pleased to help you out.

Community Contributor *

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

WOW. WOW. WOW.  I asked this question thinking I was the dunce who couldn't figure it out. C'mon QBO, it can't be that hard to fix this behind the scenes. This is a common bookkeeping practice, paper trail information, i.e. check numbers in case you are confused help us track back to the customer that paid. 

Not applicable

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

It would also be really helpful to get this same data on the deposit summary reports. I have selected all the fields and the Chk. No, field is not acceptable. Don't know why this is so hard for them to get.

Not applicable

Re: How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

This would also be nice for the deposit reports so we could duplicate the entire deposit. I turned on all fields and chk, no, was not available. They have hidden the field for some reason. I have been manually entering the check number on the deposit slips for years wondering why the hell they don't just give access to this field.

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