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StanleyQ
Level 1

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

 
5 Comments 5
Rea_M
Moderator

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

Hello there, @StanleyQ.

 

You should be able to see your Form W-2 filings through Archive Forms from the Payroll Tax page. You'll have to manually filter the Annual Tax Forms option and select W-2Copies B, C,& 2. Then, it'll automatically display all your filed W-2s. Let me guide you how.

  1. Go to the Taxes menu.
  2. Select Payroll Tax.
  3. Under Forms, select View and Print Archived Forms in the Annual Forms section.
  4. On the first drop-down field, select Annual Tax Forms, then choose W-2Copies B, C,& 2 in the second one.

 

I've attached a screenshot below that shows the last step.

 

You can learn more about handling your Form W-2s by checking out this article: Get answers to your W-2 questions. It provides helpful links that answer the most frequently asked questions about the said form. 

 

Let me know if you have other concerns about managing Form W-2s and other payroll forms in QBO. I'm just around to help. Take care always.

StanleyQ
Level 1

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

Okay, I was able to find the W-2's. But the latest one is dated January 2020. Do I have to generate it myself? And how do I do that?

AileneA
QuickBooks Team

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

Hello, StanleyQ. 

 

Thank you for getting back to us here in the Community. If you're unable to view the most recent W-2 form from your Archived Forms, Let's go ahead and contact our support team.   

 

Since the Community has limited access to your account, I recommend reaching out to our customer support team. This way, one of our representatives will be able to pull up your account and help you get the latest W-2 forms. You can refer to this article on how to contact our Payroll support team: Contact Payroll Support

 

On the other hand, You can also check out about W-2 Filing for your future reference. 

 

Please know that we are always here to assist anytime you have questions or concerns. Stay safe!

 

 

 

 

elui
Level 2

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

our archived forms page simply doesnt have the 2 drop downs on it so we cant follow this example.  cannot find out how to see the w2s

katherinejoyceO
QuickBooks Team

How do I see W-2 filings? None of the community documents match what I see in QBOE. I also can't find a way to look at archived filings.

Thanks for sharing your experience in this conversation, @elui. I want to make sure you can access your archived forms in QuickBooks Online.

 

When you submit forms electronically through QuickBooks, the system archives them for you. Missing tax forms are typically caused by filing them outside of the program.

 

If you've successfully archived your forms in the past, and the two drop-downs are unavailable, we can use an incognito or a private window to confirm a browser-related problem. 

 

You can access it by using the keyboard shortcut keys listed below based in your preferred browser:

 

  • Google Chrome, press CTRL+ Shift+N
  • Mozilla Firefox: press CTRL+Shift+P
  • Internet Explorer: Press CTRL+Shift+P
  • Safari: press Command+Shift+N

 

Follow the steps shared by my peer @Rea_M , then see if you can find the drop-down. If it does, begin troubleshooting by clearing the cache in your primary browser. 

 

If it's still unavailable, I suggest contacting our Customer Support team for further assistance. They can conduct a screen-sharing session to take a closer look at your issue and help you fix it.

 

In addition, I recommend reading the following article to learn about frequently asked questions about payroll tax forms in QuickBooks: Get answers to your payroll tax payment and filing questions.

 

Get back to me if you have additional questions about your archived forms. I'd be delighted to serve you again.

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