Hello mc24,
Are you trying to remove an admin user in your QuickBooks account? If so, you can go to the Manage Users menu. Here's how:
- Go to the Gear icon, choose Manage Users.
- Find the user you want to delete and click the small arrow icon in the Action column.
- Hit Delete, then select Delete again in the confirmation window.
If you’re trying to change the master admin, you can follow these steps below:
- Select the Gear icon.
- Click Manage Users.
- Hit the drop-down arrow in the Action column and choose to Make a master admin.
- Select Make master admin on the pop-up that appears.
- An invitation email will then be sent to the user to accept the role.
You refer to this article for further information about the steps: Add, delete, or change user access.
I also added this self-help article for your future reference about managing accounts in QuickBooks.
If you mean something else, any additional information would be greatly appreciated. Take care.