How to unreconcile a bank statement? I read that my accountant needs to. Why can't I do it myself?

ljpape01 · ‎January 11, 2020

ShiellaGraceA · ‎January 12, 2020

Thanks for reaching out to us, ljpape01.

The undo a reconciliation option is only available in QuickBooks Accountant. If you're using a different version, you can manually unreconciled each transaction to undo the reconciliation. Let me guide you with the steps.

Go to Accounting, then Chart of Accounts.
Choose the account you want to unreconcile and then click View Register.
Locate the transactions you want to unreconcile. Then, keep on clicking the R status until it shows blank or cleared (C).
Hit Save. Then, Yes in the confirmation window.

Please check this article for details and screenshots: Undo and remove transactions from reconciliations in QuickBooks Online.

I'd be happy to assist further if you have other questions. Have a great day.

ljpape01 · ‎January 13, 2020

Once I unreconcile each item on the bank statement, will QB automatically allow me to reconcile that month again?

Also, I want to give my accountant instructions on how to unreconcile the whole thing at once. What instructions would you have for her to do that?

Thanks for your help!

Anonymous · ‎January 13, 2020

Hi there, ljpape01.

Yes, you can reconcile the transactions for that month. We need to make sure that the beginning balance is the same as the ending balance of the previous month on your bank statement.

Once you've manually removed the letters "R" and "C" from the register (as stated by ShiellaGraceA), it'll give you an option to reconcile the account for that month.

If your accountant will be using the QuickBooks Online for Accountant version to undo your reconciliation, please let her have this article as a reference. It has instruction and steps on how to use the special reconciliation tool: Undo your client’s reconciliations with QuickBooks Online Accountant

If not, your accountant can follow the steps in this article on how to manually undo the reconciliation: Undo and remove transactions from reconciliations in QuickBooks Online

Then, you can start reconciling the account again. Let us know if you have more reconciliation questions. We are here to help.

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How to unreconcile a bank statement? I read that my accountant needs to. Why can't I do it myself?