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little-miss-orch
Level 2
posted
‎November 01, 2022 02:33 PM
last updated ‎November 01, 2022 2:33 PM

I advise anyone thinking of using qb, not to bother!

I am having a connection issue with my business bank. I can no longer book keep. The communication between qb and cooperative keeps dropping. 
Agents advice seems minimal. Disconnected my bank, from their advice, to then cause all the transactions to duplicate. Which I’ve got to fix. 
I’m speaking with agent after agent. This happens every time. Can’t share the screen shot, goes to blank screen where I have to shut down Firefox. Conversation goes quiet and then I can no longer reply. 
I am livid. About to loose the entire financial year of book keeping. 
Im done with qb. 

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2 Comments 2
Fiat Lux - ASIA
Level 15
‎November 01, 2022 05:04 PM

I advise anyone thinking of using qb, not to bother!

Try opening your QBO account on any private/incognito browser.

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Daniela_A
QuickBooks Team
QuickBooks Team
‎November 02, 2022 01:19 PM

I advise anyone thinking of using qb, not to bother!

I know this whole situation has to be so hard on you, @little-miss-orch.

 

Currently, we have an ongoing issue where users are unable to connect their Cooperative business bank. I know you've already contacted support, but I suggest reaching support again so we can add you to the list of affected users and receive further updates.

 

I appreciate your patience dealing with this issue. Let me know if you have other questions. I’ll be around to help.

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