I can’t get the green update connection on my business acct to work. Trying to reconnect my business account with quickbooks

I'm here to ensure you're able to reconnect your business account, shannonbrand69.

Before proceeding, can you tell me the name of your bank institution? This way, I'll be able to check here on my end for any banking-related issues.

In the meantime, let's access your QuickBooks Self-Employed account via a private window. This doesn't use the existing cache files, which makes it a good place to determine if there's an issue with the browser. 

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Once signed in, reconnect your business account. If you're able to do so, I'd suggest clearing your browser's cache. This helps remove its stored cache so QuickBooks can perform efficiently.

In case the private browsing doesn't work, I'd recommend using other supported browsers. They'll provide you the best and most secure experience with QuickBooks. 

Once you've reconnected your account, you can check out these articles that'll help categorize your transactions. This ensures your books are accurate.

• Create Rules to Speed up Reviews 
• Review and Categorize Transactions
• Schedule C and Expense Categories 

Please come back and keep us posted if you have other banking-related issues or concerns in QuickBooks. We're always here to help you out. Have a good one.

Hi shannonbrand69,

Hope you’re doing great. I wanted to see how everything about reconnecting your business account in QuickBooks. Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!