I canceled my account why are you still accessing my bank account every day?

Sounds easy but when i log in I am presented with options for renewal and nothing else. How do I get to settings?

I did not want/mean to mark this solved since it isn't.

Welcome to the Community, @eric7286. To clarify, when your QuickBooks Self-Employed (QBSE) subscription is canceled, you'll no longer have access to your account. Aside from that, your connected bank account will no longer pull data, unless you re-subscribed and reactivate the account. 

 The information provided by my colleague, @Anna S is only applicable for QuickBooks Online which is you'll still have 365 days to access your account as read-only. 

For future reference, here's an article with a step-by-step guide should you need to resubscribe to QuickBooks Self-Employed. 

Feel free to message again if you have additional concerns. We're always delighted to help.  

then why is it still accessing my bank account? I am getting multiple alerts from my back about the unrecognized access and I have confirmed it is Intuit.

Do I need to tell my bank that this is fraud in order for this to stop?

We want this resolved as much as you do, Bwhalen37.

You shouldn't get any charges once you've successfully canceled your account. It could be you have another subscription. We'll have to take a better look at your account, though. Before getting in touch with your bank, I'd suggest reaching out to our customer care support. An agent has more tools to look into it. Here's how:

1. Click Assistant.
2. Enter "I need a human" twice in the Type something field.
3. Click I still need a human.
4. Select either Message an agent or Get a callback.

Feel free to drop by if you have other concerns. The Community is open 24/7 to help you. 

It is not trying to bill me (I don't believe) it is trying to pull my account data at least once a day and every time I have logged in trying to fix it.

Thanks for the clarification, Bwhalen37.

We'll have to take a better look at your account. It should be not be pulling up some data if it's already canceled. Please follow the instructions I've provided at the top to get in touch with our agents. They have more tools to check this out. 

Don't hesitate to reach out to us again if ever you have other concerns. 

customer service/support is useless, I will be reporting this fraud to my bank since customer support can't/wont fix

I have no idea why any of my posts were marked solved since you did not fix anything

I had been planning to sign back up in the future but you have let me know that I need to find other options

This is not what we want you to experience, @bwhalen37.

Rest assured our engineering team is all hands to fix this issue as soon as possible.

I'm also adding this article that you can use for future reference. This can guide you through the detailed steps on resubscribing to QuickBook Self-Employed (QBSE): How to resubscribe to QuickBooks Self-Employed.

We appreciate your patience while we're working to fix this. Should you have any other concerns or questions in the future, you're always welcome to post here anytime. I'm just a post away. Take care and keep safe.

4 months ago I closed this and and him still GETTING A BILL!

PLEASE CREDIT ME.

Hello there, @Rob1964.

I appreciate you for getting in touch with us about the charge on your account. I would also feel the same way in that situation.

If only I can check your account, I would be able to determine the cause of the issue. However, Community is a public forum.

Since the ability to review account details and billing history is unavailable in this space, I recommend contacting our QuickBooks Support Team. They have the access and tools unavailable to me.

Here's how you can reach them:

1. Click the Help tab at the top menu bar.
2. Select the Contact us option.
3. Enter your specific concern in the Ask a question box, then hit Continue. 
4. Select your preferred support method.

Our Customer Support Team is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday).

Additionally, I recommend visiting the following article to learn more about requesting a refund for QuickBooks: Request a refund for your QuickBooks product.

Drop me a comment below if you have any other questions. I'll be happy to help you some more.