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Let's troubleshoot your browser to bring back the Save button when creating transactions, briony207. Let me walk you through the process so you can track your finances seamlessly.
The Save button when adding financial entries can be found at the lower right part of your screen. However, how it looks may vary depending on the transaction type. You may refer to this material for more details:
If you cannot locate the button or it has disappeared, let's access your account using a private window to check if this is a browser-related issue. QuickBooks Online collects excessive data to run faster, which gets outdated as time passes. Corrupted cache files can cause unexpected behavior like missing buttons when recording your income and expenses.
To begin with, refer to these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once you see the save button, revert to your regular browser and clear its cache to refresh the website's preferences. Please also ensure your browser is up-to-date and supported to avoid related issues moving forward.
On the other hand, consider browsing these materials for guidance when you're ready to receive customer payments and pay your bills:
- Record invoice payments in QuickBooks Online
- Enter and manage bills and bill payments in QuickBooks Online
If you have any future queries when entering transactions in QuickBooks Online, add a reply below and tag us in the Community. Know that we're always here to provide all the possible help so you can continue with your business tasks.
