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Your browser needs troubleshooting to restore the Save button when creating transactions, briony207. Let me walk you through the process so you can track your finances seamlessly.
The Save button when adding financial entries can be found at the lower right part of your screen. Although, how it looks may vary depending on the transaction type.
Regardless of the kind of entry you want to create, here's a reference on where you can locate the button:
If the Save option has disappeared, let's access your account using a private window to prevent issues related to corrupted cache files. Excessive data collected when running QuickBooks Online can get outdated, causing unexpected behaviors like missing buttons when recording your income and expenses.
You can proceed to these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
When everything works well, revert to your regular browser and clear its cache to refresh the website's preferences. Please also use an updated and supported browser to avoid related issues moving forward.
On the other hand, consider browsing these materials for guidance when you're ready to receive customer payments or pay your bills:
- Record invoice payments in QuickBooks Online
- Enter and manage bills and bill payments in QuickBooks Online
Should there be anything that I can assist you with? I'm just a post away if you have any future queries when entering transactions in QuickBooks Online. Just get back to us by leaving a reply to this thread.
