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acguy
Level 1

"I don’t have the bank account anymore but I still need to see transactions made so I can file taxes. "

 
1 Comment 1
BettyJaneB
QuickBooks Team

"I don’t have the bank account anymore but I still need to see transactions made so I can file taxes. "

Hi there, @acguy.

 

To recover the details of your bank transactions, you'll have to contact our Customer Care Team. They can pull up your account and provide you the bank information that you need.

 

The best way to reach our support team is to sign in to your account and tap on the Assistant option at the top.

 

Once done, type in "Talk to a human" and send it. Just follow the instructions that will prompt afterward.

Please see the screenshot and link below for your reference:

qbse contact.PNG

You may also see this link attached for more information about how to contact the QuickBooks Self-Employed Support.

 

I'm also adding here a link that contains details about disconnecting a bank account and on how to file taxes in QuickBooks Self-Employed:

 

Just leave a reply below if you have any other concerns. I'll be around to help you out. Have a pleasant day!

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