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I had my bank account closed and did not realize it. I have hundreds of dollars that was paid 5 days ago. How do I get that money?

 
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I had my bank account closed and did not realize it. I have hundreds of dollars that was paid 5 days ago. How do I get that money?

Hi @astentabitha1,

 

The first step would be to update your bank account information that your payments direct deposits go to.  Since you are using QuickBooks Self-Employed, you will login to the Merchant Service Center and update your bank account in your account profile:

 

Merchant Service Center

 

After that, contact our Payments support team.  They will verify that the bank account information is now updated and will able to get the funds moving to the correct bank account.  Here are the support options available for the Payments team:

 

Payments Support

 

Hope that helps!

 

Lucas

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