I have a transaction from when I was purchasing inventory and my card declined. How do I categorize that transaction in my bank feed?

Hi there, @gene-craftedcoyo. I'm here to guide you on how you can categorize your transactions in the bank feeds seamlessly.

If the bill has already been paid in QuickBooks, you can match the bill payment to the bank transaction. However, if the bill is still open and you haven't recorded a bill payment yet, you can match it directly to the bank transaction. To match or link the bank transaction to the bill payment or the bill, you can follow the steps below:

1. Go to Transactions, then select Bank Transactions.
2. Find the transaction you want to match. You can also review the match found to check if it's the correct entry.
3. Once done, you can click Match.

Next, create a bank deposit to reflect that there's money returned to the account. Here's how:

1. Click the +New button, then select Bank Deposit.
2. Select the credit card account, then in the Add funds to this deposit section, select the required fields.
3. Choose the Accounts Payable in the Account section, then enter the declined amount.
4. Click Save and close.

On the other hand, if you have money returned to the bank transaction with the same amount, you'll have to ensure to categorize it as Accounts Payable. 

1. Go to Transactions, then select Bank Transactions.
2. Find and click the transaction, then select the Vendor in the dropdown menu.
3. In the Category dropdown, select Accounts Payable
4. Click Confirm.

Furthermore, I've added here an article that will help you in case you want to make your account accurate and balanced: Reconcile an account in QuickBooks Online.

Also, you can undo or unmatch downloaded bank transactions or move them to another account. 

Please come back if you need any further assistance with this process. The Community is always here to help.

So I have 2 instances with card decline.

I have my business bank account linked to quickbooks. I went to purchase items to resell and my business debit card declined. So I ended up using my personal debit card to make the purchase. I did make a journal entry to show I spend x amount for cost of goods sold and that it was an owner investment. How do I categorize the bank transactions on my business account that declined? I didn’t create any bills within quickbooks, I tried matching the transaction with the journal entry I created, but it won’t come up after I click the match button

another instance I have is where my business card declined for an online subscription I was using. I ended up canceling the subscription before any payment went through. So how do I categorize that declined transaction in the bank transaction feed? 

Welcome to the Community space, gene.

I'm here to provide some insights about categorizing your bank transactions on your bank feed in QuickBooks Online (QBO).

If the declined payment originates from a different account and the journal entry is recorded in other accounts, they cannot be matched.

Regarding the categorization of bank transactions for your business account and the declined transaction for your online subscription, you can exclude the decline purchase since it doesn't affect your bank balance.

Moreover, I'm adding this helpful article as your reference in reconciling your bank transactions after categorizing them: Reconcile an account in QuickBooks Online.

Return to this post if you have other concerns about categorizing your transactions in QBO. I'll be here to lend a hand.