Let me lend you a hand to get through with this, @jsmythinc.
A credit card may not update or stop working during and after its expiration month, or if you're not authorized to process the transaction.
Since you mentioned that you've already updated your credit card, it could be that there's a delay when relaying a message to our system during the process. There are times that internet speed can also affect how transactions are being delivered from one area to another. We can also double-check if the information is correct when you update the credit card.
When the alert or message is no longer visible in the Payroll Center, you can proceed with your payroll processing.
However, if the Update Required message is still showing in the Payroll Center, I recommend reaching out to our chat support so they can run some tests to identify the cause of this issue. You can reach by following these steps below:
To ensure we address your concern on time, check out our support hours.
We're open 24/7 and always ready to assist. I'm looking forward to helping you out in the Community.
I used the instructions provided and once again my credit card was charged another $1 by Intuit but the credit card warning is still there. I go into my Intuit account and see that all is updated as well but when I start QuickBooks the warning appears as always. There's got to be a better way of handling this!
I appreciated the results you shared after following the steps above to resolve the error message prompted every time you log in to your account.
Since you still receive the message, I'd recommend contacting our Customer Care Support. Someone can review the charge taken out to your credit card. He/she can also help you further investigate the root cause of this unexpected behavior. To do so:
Let us know in the comments if you have any other questions.
I want to make sure you get the help you need with your concern.
Modifying the credit card details needs to be Master or Company Admin authorize. Let's double-check the roles and permission you have by checking the User list if you logged on as Admin.
Once verified as Admin assigned roles yet error persist, I suggest reaching out to our Customer support team. They have the tools to verify your account details securely to assist you with updating your credit card information. You can follow my colleague JonpriL's steps above on how to reach out to our customer team.
I've added articles below to learn more about roles and permissions:
I want to ensure you got everything covered. You can always find me here if you have any other concerns or additional questions. Have a pleasant day ahead. Take care!