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Hello, goodguysmagic.
I'd be glad to help you transfer your QuickBooks Online information to the desktop 2020 version.
You can use the following URL to initiate the download in Internet Explorer to export the data: http://qbo.intuit.com/app/exportqbodatatoqbdt. After that, prepare to export your QuickBooks Online data by following the steps below:
After that, refer to this article to complete the process. From there, go directly to Step 4: Finish exporting your data: Export your QuickBooks Online data to QuickBooks Desktop.
The following resources are good references to learn more about exporting process:
Stay in touch if you have any follow-up questions. Just add a comment below by clicking the Reply button below.
when I click the get started button nothing happens.
I appreciate you getting back to us, @goodguysmagic.
Let's clear your Internet Explorer's cache so you can export your data to QuickBooks Desktop successfully.
Just to clarify, are you using Internet Explorer when exporting data? Or did you receive an error message upon clicking the Get Started button? Any additional information would be greatly appreciated.
Here's how:
Once done, go back and try to export your data again to double-check. For more guidance, feel free to check out this article: Export your QuickBooks Online data to QuickBooks Desktop.
If the issue persists, I recommend contacting our Customer Support Team. This way, they can further investigate this matter and help you export your data successfully.
You might want to read this article to learn how to get started with QuickBooks Desktop: Get started with QuickBooks Desktop.
Keep in touch if you need further assistance with this, or if there's anything else I can do for you. I've got your back. Have a good day.
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