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Hi @patricia24 , you can attach your screenshoot when posting. Make sure your screenshoot didn't containing any privacy company details that you could edit it first.
Comment back. Have a good day.
Hello, @patricia24.
I do see that you've made a similar post and my colleague, @ReyJohn_D answered and gave further information.
Please check this link to route you to the post: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/hello-i-don-t-see-the-same-....
For your future reference, you may see this article: User types and user permissions. This will provide you more details about the different user's levels of access, how to add a user, transfer a role, and inviting an accountant in QuickBooks Online.
Keep me posted for additional questions or other concerns. I'd be more than happy to help. Stay safe and take care always.
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