I received email "Your QuickBooks data is ready to download." I click download data, web page says: "Not Found The requested resource is not available." It doesn't work

Hi there, nick-harkeem-ams.

Are you converting your QuickBooks Online data to Desktop? Please switch to an incognito or private browsing session in Internet Explorer (press Ctrl+Shift+P). Then, go back to the link and click the Download button again. 

I'd also recommend reading this article to learn more about what data does and doesn't export from QuickBooks Online.

If you're getting the same error, please contact our Chat or Phone Support Team for QuickBooks Online. They'll take a closer at this to determine what's causing the error. Here's how:

1. Go to the Help menu and click Contact Us.
2. Type in the error message that you're getting when attempting to download your QuickBooks data, then click Let's talk.
3. Choose between Message an agent or Get a callback.

The Community is always here if you need anything else. 

I have a similar issue except when I click on download my data it takes me to the screen to login into Intuit Account Manager and then it takes me to Data & Privacy where I can make another request to download data. So where is the data that I can download? What is supposed to happen when I click the download data?

Hi @Vitan,

I'll answer this query for you about the conversion process of QuickBooks Online (QBO) to QuickBooks Desktop (QBDT).

Since Microsoft no longer supports Internet Explorer (IE), this conversion process is no longer available as well. IE was an integral part of the process that without it, you're unable to continue.

What I can suggest for you in this situation is to look for a third-party app that can do this for you. You can visit this page: QuickBooks Apps Store.

If there's anything else you need, feel free to let me know in the comments below. I'll be sure to answer them for you.