Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowHello there, henry-x-zhao-gma.
Thank you for posting in the Community. I'd be happy to help you updating bank accounts in QuickBooks Online (QBO).
May I know what's the name of the financial institution? It can help me check if we have a reported issue related to your concern and is there any errors when updating your bank account so that I can provide you the best resolution.
For now, we can try some basic troubleshooting steps to update it. Let's start with updating your bank account manually. It refreshes the connections between the bank's website and QuickBooks.
Here's how:
If you get the same result, let's verify if you can log in to your bank's website through the URL that it has provided for online banking. Make sure you're using the same URL in QuickBooks Online.
Here's how:
Once you verified, try to update from the Bank Feed again. If the issue persists, I recommend following the additional solutions found in the article below. Please go directly to steps 3 and 4: Fix online banking errors in QuickBooks Online.
I've also added this article to help you manually upload your transactions to QuickBooks Online.
You can get back to me anytime you have additional questions about updating bank connections in QuickBooks. Take care!
Hi it was my Citi bank credit cards and after a number of failed try of update, I had to delete the account and re-link, which solved the problem. Now, a few days later the same problem seems to re-surface..
I am new to QB with an impression that it is among the most popular (and mature?) products of its kind. Anybody wants to correct my expectation?
Thx.
Try opening your QBO account on any private/incognito browser.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here