I want to speak to your live support,

Any specific concerns?

I can provide you with the steps to contact our Live Support team, Ivy. 

Before we proceed, could you tell me any specific concerns you have with QuickBooks Online (QBO)? I can provide you with some information and help you achieve your tasks.

Here's how you can reach out to them:

1. Sign-in to your QuickBooks Online company, then click the Help button.
2. Choose the Search bar and enter your question.
3. Click Contact Us.
4. Choose how you want to connect with us.

Please be aware of their support hours to ensure they can assist you timely manner. If you're using QBO Plus, Essentials, or Simple Start, their live support is available Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. if you're using the Advanced version, you can reach out to their live support team at any time from any day. 

Check out this article for more information: Get help with QuickBooks products and services.

Moreover, you may check our Community Help page to learn some tips for managing your QuickBooks account. Make sure that you selected the correct product. From there, you can search read articles that can guide you in completing your future tasks.

Let me know in the comments below if you have any specific concerns with your QuickBooks account. I'll gladly help provide you with the information you need. 

Payroll taxes are not coming out of my updated subsbription

It's good to have you back here in the Community forum, Landing210.

Before proceeding, could you provide more details about your concern, specifically the area of QuickBooks where the payroll taxes aren't showing? This will help me offer the troubleshooting steps.

For the time being, make sure that the Tax Withholding section of your employee's profile is configured correctly to ensure their payroll information is accurate for the payroll taxes to be applied.  Next, generate a Payroll Tax Liability report to see if any taxes are being calculated but not displayed.

For future reference about accessing or printing payroll tax payments and forms, visit this article: View your previously filed tax forms and payments.

I'll be patiently awaiting your response and in the meantime, please take care and stay safe.