Is anyone else getting an error message when they try to do many things in QBO. Like bank deposits, transfer, journal entries, editing a deposit, or creating an expense?

Hi tulipjs,

We're tracking the same error while creating a bill in QuickBooks Online (QBO). We understand that you are encountering the same error message, and we want to assure you that our team is actively tracking this issue.

We've already forwarded the details of the error to our engineers, who are diligently working to identify and resolve the underlying cause. In order to provide you with the most accurate and timely updates, we kindly request that you contact our QBO Support team.

1. Go to Help and click the Search tab.
2. Click Contact Us at the bottom.
3. Enter a sentence or two to describe the concern and include INV-90162.
4. Click Continue.
5. Choose Chat or Request for a callback.

By reaching out to our support team, they will be able to gather your specific account details and add them to the open ticket related to this issue. This will ensure that you receive the necessary updates and assistance as soon as they become available.

We appreciate your patience and understanding as we work towards resolving this matter. Our support team is committed to providing you with the best possible assistance, and we will continue to keep you informed of any progress made. Let me know if you have other concerns.

Yes, I did that 9 days ago and again today.  Nothing has been fixed.

Hi,

Yes, I did that 9 days ago and again today, but nothing has changed or been fixed. 

@JessT  RE: We've already forwarded the details of the error to our engineers, who are diligently working to identify and resolve the underlying cause.

How do you know? And if they are "diligently working to identify and resolve the underlying cause" why haven't they completed this work after 10 days?

I'm willing to bet I know why, and that's 'cause they're not actually working on it.

We are receiving the same error today.

Has there been any movement or update:

@JessT 

I am receiiving "An application error has occurred while processing your request" when I am trying to turn on Purchase Orders.  Please anyone help!!

Hi, Rdavy. Thank you for joining the thread.

For the fastest resolution, I recommend contacting our Live Support team. They can run a real-time diagnostics and walk you through the required steps needed to successfully turn on Purchase Orders (POs).

Here’s how to reach them:

1. Sign in to QBO and click the Help (?) icon in the upper-right corner.
2. In the Help window, go to the Search tab and select Contact Us at the bottom.
3. Type your concern and click Continue.
4. Choose Callback or Chat to connect with a representative.

Please leave us a response if you have other questions or concerns.