Is anyone else having problems with Self Employed creating hundreds of duplicate transactions? Does anyone else find it totally unacceptable that a service we pay for (QB) is leaving it completely up to the user to clean up that mess they have created?

Welcome and thanks for posting in the Community, @Patrick-r-mcauli.

Duplicate transactions in QuickBooks Self-Employed (QBSE) can be sometimes caused by crossed wires since each bank connects to QuickBooks differently.

To isolate this, double-check your bank statement in your bank's website. Here's how:

1. Sign in to your bank's website and pull up the statement for the period you see the duplicate.
2. If you see the transaction on your statement twice, your data downloaded correctly.

However, if there's only one transaction, there are two ways on how to fix this. The first one is to ensure that your bank is only connected to QBSE once. The second is to manually exclude the duplicates.

Please check out this article and proceed to Step 2 and 3 for further guidance: Handle duplicate transactions in QuickBooks Self-Employed.

Please let me know if you have any other issues or concerns in the comment section below. I'm always here to help. Have a good one!

This does not address the question at all and is so far disconnected that I can only assume it was posted by a bot.

If this is just an illiterate human, please have someone else read the question and address it for you.

Good morning, prmc. 

I want to make sure you're only viewing the correct transactions in your Self-Employed account, and no duplicates.

I'd like to reassure you there are no bots here in the Community; only a group of people who aim to help others. As mentioned in the article provided by my colleague, FritzF, these are the steps to resolve duplicate transactions. If the problem is still occurring after completing these steps, I recommend reaching out to a member of the QuickBooks Self-Employed Support Team through the chat feature. An agent will be able to take a closer look at your account and help determine, and ultimately resolve the cause of the issue with the duplicates. Here's how to get in touch with the team:

1. Click Assistant from the top bar.

2. Enter a brief statement regarding the issue such as, "resolve duplicate transactions."

This link provides additional info about Self-Employed support options: Contact QuickBooks Self-Employed Support

Feel free to reach back out if you have other questions about this matter or anything else. I'll be here to help in any way that I can.

Let’s get a couple of things clear:

The function to select duplicate transactions detects ONE out of what are very obviously several hundred.

I have reached out to support on multiple occasions and the answer has always been: QB had a connection error with a bank, all customers of that bank were affected, clean up the duplicates yourself.

Why is the answer for the users to clean up a data quality issue caused by QB? 
There are hundreds and I don’t have the time.  That’s why I was willing to pay for this QB subscription service - instantly organized and categorized transactions that I would “never” have to review again once done.  But QB support is now leaving me, and other users of this bank, to fend for ourselves.  

What a shock, QB team is quick to jump in when perceive me to be a simpleton that can’t read instructions and has no comment when it actually requires QB to follow through on their SLA.

@MorganB @FritzF 

@FritzF @MorganB Still waiting

Hey @MorganB  @FritzF ; where you at now?

Just checking in with the QB team - are you still not providing support to paying customers?  @MorganB @FritzF 

yes, me too

been 3 months since first reported it but they never seem to understand or contact me properly to discuss it.

Paypal duplicated connections, but when i accept the "new" accounts it transfers transations from over a year ago, so, does that mean QB didnt see these transactions then? if so, it make my last year tax return totally incorrect

very frustrating, now I have to go through 700 transactions that have just appeared

I can't get any help either - I contacted them a month ago because the site wasn't functioning and they said I should use the chrome browser because that's the one they work best with - seriously I'm supposed to use only ONE browser that they tell me to use? So I log on to that browser and figure out there is other stuff wrong with it, it wasn't the browser.
I have been trying to finish my taxes for a week but I am spending a couple hours every night trying to fix everything wrong with the data but there are still transactions not showing up when I look at things by category - the amounts of the category isn't right because its not all showing up, there are a couple of duplicate transactions, yes, but there are also just a dozen or two transactions just plain missing here and there that I can see on my statement and then there are transactions that are just... I dunno, scrambled - the name of the entity paying me or charging me is not right, the amount isn't right or isn't attributed to the right payer, it's just f-ed up. This is supposed to make my life easier and its just ruining my life because its like I have 3 jobs instead of one and even when I think I have done my data entry job right it still isn't sorting things right.