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Hi there, @hailamadesigns.
I'd like to begin by welcoming you to the QuickBooks Family. I'm here to help share some information about importing your Square sales into QuickBooks Online.
It's possible that the information you're referring to is part of the limitations in importing. The importing limitations that you need to know are the following:
You can check out this link for more details about Sync with Square: What is Sync with Square and what should I know before I connect to this app?
Your feedback about the app also matters to us, so feel free to provide suggestions directly on this link: https://appcenter.intuit.com/app/apps/appdetails?shortName=app-b7qjt5yrgg&.
Please let me know if you have other questions about importing information in QuickBooks. I'm here to help.