Matching transactions

Greetings and thanks for the screenshot, @KarinaJ.

Allow me to share some steps and info to ensure you can match these transactions in QuickBooks Online.

You may delete one transaction and then resolve their difference. This is because you're unable to match both money in and money out entries into one banking transaction. This depends on the following scenarios:

• If the entry is marked as Received, you'll have to delete the purchase transaction, and then replace it by using the Resolve difference option.
• However, if it's tagged as Spent, delete the return transaction and then replace it with the Resolve difference button as well.

To delete the transaction, here's how:

1. Go to the Accounting menu, and then choose the account associated with the transaction.
2. Click View Register under the Action column.
   
   
3. Select the transaction you'll want to delete, and then tap the Delete button.
4. Hit Yes to continue.
   
   

To match and resolve their difference, here are the steps how:

1.  Go to the Banking page at the pane, and then select the account associated with the transaction.
2. Look for the transaction in the For Review tab, and then click the Find Match button.
   
   
3. In the Match transactions window, pick the checkbox of the appropriate transaction.
4. Scroll to the bottom of the table and then click the Resolve difference button.
5. Create resolving entries using the Add transaction button, and then hit Save once ready.
   
   

To ensure your books are accurate, you can reconcile them. Also, you'll want to access, print, and export your reconciliation report so you have a copy on hand.

I'm just a comment away if you need more QuickBooks help. Take care and have a productive day.

Thank you very much @ReyJohn_D 

I really appreciate all the information and the images too! 

thanks again for take the time to explain me.