cancel
Showing results for 
Search instead for 
Did you mean: 
marmistead
Level 1

My bank deposit window has gotten smaller prohibiting me from entering deposits? How do I make it go back to normal?

 
2 Comments 2
Rubielyn_J
QuickBooks Team

My bank deposit window has gotten smaller prohibiting me from entering deposits? How do I make it go back to normal?

Don't worry, @marmistead You can easily zoom the window back to its normal size.

 

All you have to do is to select those three little dots  on your browser. Then, adjust the zoom settings. Let me show you how:

 

  1. Open your browser.
  2. Proceed to the QBO Sign-in page.
  3. Click the Vertical Ellipses  symbol at the upper right corner of the page.
  4. Select the zoom + button to make the text larger. 

 

Otherwise, you can press and hold the Ctrl key and scroll the wheel on your mouse up to zoom in. 

 

If the issue persists, we can perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

Once the page returns to its original size, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

I've also attached some articles you can refer to for your future guidance and detailed steps in managing your deposits: Record and make bank deposits in QuickBooks Online.

 

Keep me posted if you need further assistance with anything regarding making bank deposits in QuickBooks Online. I'm always available to help. Take care and have a good day!

Rubielyn_J
QuickBooks Team

My bank deposit window has gotten smaller prohibiting me from entering deposits? How do I make it go back to normal?

Hi, @marmistead.

 

Hope you’re doing great. I wanted to see how everything is going about the bank deposit concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us