cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

My credit card transactions are showing as recieved rather than spent. How do I fix this?

 
2 Comments
Highlighted
QuickBooks Team

My credit card transactions are showing as recieved rather than spent. How do I fix this?

Thanks for joining the Community, @sahrang.

 

I'm here to help you get past this reversed error showing on your credit card transactions so you can get back to business.

 

To provide you with the best information, I'd be sharing some scenarios and their troubleshooting steps which possibly cause the credit card transactions to come in reversed.

 

Scenario 1: If the transactions were imported via CSV.

 

Since the transactions are coming in reversed, the file could be formatted incorrectly. Please review the following article to get this formatted correctly: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/Import-bank-transactions-from-Excel-C....

 

Scenario 2: If these are downloaded transactions in the banking page.

 

In order to trace the transactions to see why they're reflecting as received instead of spent, it would be necessary to pull up your account. This requires sharing sensitive information and as this is a public forum, I recommend contacting our phone support team.

 

A member of this team would be happy to help with getting along this issue.  You can find their contact information at the following link: https://community.intuit.com/articles/1145770.

 

Your credit card transactions should be all set after following the solutions above. If there's anything else you need, the Community is always here to provide help and answer any questions that you may have. Have a wonderful holiday week.

Highlighted
Level 1

My credit card transactions are showing as recieved rather than spent. How do I fix this?

I had this problem as well. I download a csv from my bank and convert it to a QFX file. The program I am using to do the conversion has a heretofore unused button called "Change amount sign" that swaps deposits and withdrawls. This brought the transactions into Quickbooks as expected.

 

Hopefully that helps someone.

Need to get in touch?

Contact us