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gordon-thedelang
Level 2

My QuickBooks Self Employed started to crash when clicking on transactions

 
2 Comments 2
Archie_B
QuickBooks Team

My QuickBooks Self Employed started to crash when clicking on transactions

Hello there, gordon-thedelang.

 

I see that you've responded through this link and tried the troubleshooting steps given by my colleague to resolve it.

 

Since that didn't work, I recommend using a supported browser in accessing your QuickBooks Self-Employed account for iOS devices.

 

Below are the following browsers compatible for iPhone / iPad:

 

  • iOS 11.1 or newer.
  • Safari browser with Private Mode Off to allow cookies which are required for QuickBooks Online.
  • Other browsers such as Chrome, and Dolphin are not supported on iOS, but may still work.

 

I'd also suggest contacting our support team to report and investigate further about the app's issue.

 

Let me know If you still have other questions or clarifications about it. I'll be here to answer them. Have a wonderful day!​​​​​​​

gordon-thedelang
Level 2

My QuickBooks Self Employed started to crash when clicking on transactions

Thanks for taking the time to respond so quickly. 

QSE works in Safari but the app itself bombs when using transactions — V 6.4.18, I believe, updated 2 days ago. Hopefully the app developer will fix this quickly.


Have good weekend. 

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