QB not finding transactions to match banking data (checks that were written and printed by QB)

We're pleased to have you in the Community space, TreasurerMLE. I'll share some details on why you're unable to match transactions in QuickBooks Online (QBO).

When utilizing the Find match option in QBO, some transactions can’t find their match from existing records because:

• The amounts or dates don’t match.
• The transaction is older than 6 months.
• The bank account on the payment isn't the same as the bank where the match is located.
• The payment has been reconciled.
• The system will look for transaction(s) that fall within a 10% range of the bank transaction dollar amount when trying to match foreign currencies.
• There are multiple currencies involved, and the exchange rate has shifted significantly, making the amounts very different

After confirming everything, utilize the Find Match feature to show all potentially matched transactions. You can also adjust the fields for Show, Search, and  From and To (Dates) to narrow down your searches.

To keep your accounts and bank data accurate from time to time, I recommend checking these articles for tips and guides:

• Categorize and match online bank transactions.
• Reconcile an account

If there's anything else you need from me, feel free to comment below. I'm always here to help in any way I can. Have a great rest of your day!

Thank you, unfortunately none of those answers solve with 12 of the checks aren't finding matches.

• The amounts or dates don’t match. All TWELVE checks were issued for $250 and all were deposited by the recipient on the same day -- 7/31/24. 
• The transaction is older than 6 months. Checks were issued within last two weeks (all of them were written on 7/22/24 and 7/23/24. 
• The bank account on the payment isn't the same as the bank where the match is located. We only have one bank account on this account. 
• The payment has been reconciled. They have not, I have been able to reconcile other checks that were deposited AFTER 7/31, but not any of the checks that were deposited on 7/31/24. 
• The system will look for transaction(s) that fall within a 10% range of the bank transaction dollar amount when trying to match foreign currencies. All checks are for the same amount and in USD. 
• There are multiple currencies involved, and the exchange rate has shifted significantly, making the amounts very different All checks written in and deposited in USD.

As you can see for check 2135, the proper matched check is not shown. I will add screenshots to show that 2135 is also not in the additional matches or already reconciled. 

As you can see, it is also not included in my "Find Other Matches." 

And it is not included in already reconciled, as shown in the screenshot (all my reconciled transactions are in alphabetical order here). 

I appreciate your reply, @treasurerMLE.

Let me connect you with our team, which specializes in resolving banking issues efficiently.

Since the checks aren't still finding their matches after reviewing the possible reasons for the issue, I recommend getting in touch with our QuickBooks Online (QBO) Support Team so they can review your account safely and investigate what's causing this matter. This way, they'll be able to guide you further on how to sort this out.

Here's how:

1. Click Contact Us from the Help (?) menu.
2. Please enter your question and select Let's talk.
3. From there, review and choose from the following: Have us call you and Chat with us.

You'll want to check out this article that can aid you in organizing your transactions seamlessly: Categorize and match online bank transactions in QuickBooks Online.

Furthermore, it's recommended to reconcile your accounts so they always match your bank statements. This reference can give you further details: Reconcile an account in QuickBooks Online.

The Community space is still open for you. So, if you still have banking queries, let us know, and we'll be here to help. Take care always.