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jwadleigh
Level 1

Quickbooks not registered

I have QB Desktop Pro Plus 2022. I went to import my banking file and I am getting an error message that says "You cannot use Bank Feeds because QuickBooks has not been registered. Solution: Go to the help menu and click on Register QuickBooks".  The problem is that when I go to the help menu, there is no option to register QB.  I have this product registered since I installed it.  How can I fix this?

4 Comments 4
Fiat Lux - ASIA
Level 15

Quickbooks not registered

Can you login to your CAMPS as the Primary Contact and find your license status there?

https://camps.intuit.com/

 

Mich_S
QuickBooks Team

Quickbooks not registered

Hi there.  Let's make sure that we isolate this so you can import your banking transactions in QuickBooks Desktop with ease.

 

You can download and install QuickBooks Tool Hub to resolve license and registration issues in QBDT. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Choose the Home tab. The version will be on the bottom.
  3. Access the file you downloaded (QuickBooksToolHub.exe).
  4. Perform the on-screen steps to install and agree to the terms and conditions.
  5. When the installation is complete, double-click the icon on your Windows desktop to open the tool hub.

If you're unable to locate the icon, just search for QuickBooks Tool Hub in Windows and click on it to open. Refer to the image below for a visual reference:

 

After that, open QuickBooks and check if you can already import the Web Connect file.

 

You can also manually delete the registration or entitlement file. Here's how: 

 

  1. Open the Windows Start menu.
  2. Type in "Run" into the search and open Run.
  3. Type C:\ProgramData\Intuit\Entitlement Client\v8 and then Enter. If this doesn't open a folder, enter C:\ProgramData\Intuit\Entitlement Client\v6 instead.
  4. Find EntitlementDataStore.ecml. Right-click on it and select Delete.
  5. Click Yes to confirm.

 

Once done, run QuickBooks and your company file and register it again. There's also an extra guide you can browse about fixing activation, license, and product numbers issues.

 

After successfully importing the bank transactions, here's an article that'll guide you in assigning categories to them: Add and Match Bank Feed Transactions in QuickBooks Desktop

 

Keep in touch if you need more help with banking or QuickBooks in general. I'm always ready to back you up. Take the best care! 

Jim_Wolfe
Level 1

Quickbooks not registered

Desktop 2023, Receive Warning: Cannot use bank feeds because QuickBooks has not been registered.

Kurt_M
QuickBooks Team

Quickbooks not registered

Hi there, Jim. We'll help you avoid the error you've experienced and utilize the bank feed section inside QuickBooks Desktop (QBDT).

Before anything else, we would like to ask if you've tried the troubleshooting steps provided by our colleague. If not, know you can utilize the QB Tool Hub to address the license and registration problem you encountered heading through the bank feeds. But before doing so, you'll want to set it up. You can follow these steps:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

If you don't see the icon, you can utilize the Window's Search bar, and enter QuickBooks Tool Hub. For further guidelines, please see this page: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Once done, access QuickBooks and see if the bank feed section is usable. If needed, you can also get rid of the registration file and utilize the steps provided by our colleague above. We also recommend checking this article to help you address licensing issues: Fix activation, license, and product numbers issues.

 

Lastly, here are some articles to help you handle transactions, and reconcile an account inside the program:

 

 

We're always ready to help you anytime, Jim. Feel free to let us know how it goes so we can get back to you and provide further assistance to resolve the error you encountered and access your bank feeds. Keep safe.

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