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mr-therapy-4qb
Level 1

Can I undo a bank rule that I already accepted?

 
4 Comments 4
ShiellaGraceA
QuickBooks Team

Can I undo a bank rule that I already accepted?

Hi mr-therapy-4qb,

 

You can undo the added transaction by clicking on the Reviewed tab. Just click the Undo link to do it. 

 

If you want to edit the rule, you can click on the Rules tab and then Edit. Note: Editing bank rules will apply in your next download schedule or moving forward.

 

Please refer to this article for more information: How to set and use banking rules for downloaded transactions.

 

Click the Reply button if you have more questions. I'm always here to help.

 

 

 

FB26620
Level 1

Can I undo a bank rule that I already accepted?

I am following up on the previous question. The rule, although incorrect, was set up to "auto add". The bank deposit was debited and credited to the same bank account e.g. Chase Bank. The credit should have gone to Undeposited Funds. If I click "Undo" or "delete" the journal entries, the deposits go back to the bank register as "For RevIew" but still marked on the left side as "Rule" and can't change the credit account name to Undeposited Funds.  How do I get that "Rule" out of the item?

Thank you for your reply.

FB26620
Level 1

Can I undo a bank rule that I already accepted?

The rule was deleted and could not be edited. I just want to manually change the account name to be Undeposited Funds instead of Checking. As I mentioned, deleting the journal entry or clicking the undo will just re-instate the item to its original status: [Rule] Checking account.

JamaicaA
QuickBooks Team

Can I undo a bank rule that I already accepted?

I appreciate the things you’ve done so far to fix this issue, @FB26620. I’m here to help you categorize and match the transactions. 

 

I understand the inconvenience of being not able to set the correct account for the transaction. 

 

I’d like to clarify some information. After deleting the bank rule, does the entry or transaction that went back to the For review tab still indicate as part of the rule? Did you delete the transaction? 

 

Since you’ve deleted the rule, you’ll want to manually record the transaction and match them. I’ll show you how:

 

  1. Go to the +New.
  2. Select Bank Deposit.
  3. Enter the necessary details.
  4. Click Save and new or Save and close.

 

If the issue persists, you can reach out to our representatives. They will help you determine the best course of action to match the transactions. Please take note of our support hours, so we can address you concerns on time. The detailed process can be found at this link: QuickBooks Online Support.

 

Check the following article for more information: Setup bank rules to categorize online banking transactions in QuickBooks Online.

 

You can also read about categorizing and matching online bank transactions in your QuickBooks Online account.  

 

If you have any other concerns you'd like to raise regarding bank rules or with categorizing your transactions, let me know. I'll address them in any way I can.

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