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Connect with and learn from others in the QuickBooks Community.
Join nowWe have a feature in our scheduling system that will process
a mobile check into our bank account.
Our technician brought in the check to the office and didn't tell us
that he did a mobile capture. So we deposited it
into the bank again. The amount was then debited to our
account. What journal entry do I need to do? As I need
to match this transaction in the bank feeds.
It's not a double payment, it's our error for depositing a check
again that was already deposited.
If you mean that you have deposited the check twice and you still have the money - that's where it settled - then write a check to the person who wrote you a check. Use the same account you used on the second deposit to reverse it.
No the bank debited our checjking account for the amount of the check.
I don't know what to do with it in bank feeds.
Hi @VJR,
Thank you for your prompt reply.
I agree with what BigRedConsulting stated above, which is to create a check for the person who wrote you the check. Enter the same amount and use the same account where it was deposited. This way, it offsets the duplicate deposit amount from before.
Take a look at this article: Record a vendor refund in QuickBooks Desktop. It lists several scenarios for a vendor refund, and how to enter it in QuickBooks Desktop (QBDT).
Feel free to post a reply if you have other questions with your QBDT company, and I'll take care of it.
That's what my entry did was create a check.
But it wasn't a double payment. It was a check deposited
through a mobile deposit to our bank and then handed into the office
and it was run through the check machine and deposited again all
on the same day.
This is the reversal of the second payment. Nothing goes back
to the customer, they only paid once.
I appreciate you for getting back us, VJR.
We can create a Journal Entry to record the reversal of the second payment. Before doing so, I'd recommend reaching out to your accountant so they can guide you on the correct account to use.
Once done, you can refer to these articles on how we can match the transactions:
I'll be around if you have other concerns. I'll be happy to help you out!
Where you able to figure out a solution to this issue? We had a similar thing happen and I’d like to make the correct JE to reverse the “duplicate deposit”. Thanks!
Allow me to provide some information about reversing the duplicate deposit, Books101.
Journal entries are usually the last resort when entering or reversing a transaction. As Adrian_A suggested, it's best to reach out to your accountant to guide you on the correct accounts to use and ensure that you're doing the correct recording so your books won't be messed up. To learn more on how to add, edit and reverse a journal entry, read this article for more information: Create A Journal Entry For QuickBooks Desktop For Windows and Mac.
Furthermore, to view the debits and credits for each transaction and a more focused view of amounts and accounts, learn from this article for more details: View The Transaction Journal Report In QuickBooks Desktop.
Fill me in and keep in touch if you have any questions about duplicate deposits. Remember, we're here to make sure that everything is covered.
Did this ever get figured out? I have the same problem currently and we don't have an accountant to ask, which seemed to be the only answer on this thread.
It's been a few months, so I can't recall the exact steps in QB. I basically followed the directions for "entering a bounced check using a journal entry" in the QB forum.
The final JE was:
Debit to Accounts Receivable for XXX
Credit to Bank account with duplicate amount for XXX
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