Does anyone else have a Lowe's Commercial credit card linked to their bank feed? I never get the purchases, only the credit card payments in my feed.

Hi jforbisjshs,

QuickBooks relies on bank data shared with us from your financial institution. I understand that it would be convenient to receive all the transactions you need, not just the credit card payments. I recommend contacting Lowe's Commercial Support to confirm if they typically send those purchases to us.

Once they confirm that purchases should be included, I suggest contacting our Support Team to investigate this further. Here's how:

1. Go to the Help icon, then select the Search tab. 
2. Choose Contact Us. 
3. Enter a brief description of your situation in the What can we help you with? area. 
4. Click Continue, then choose Chat or Callback. 

In the meantime, you can manually upload your transactions using the CSV file. Here's how:

Additionally, I'm collecting these articles for guides about categorizing and keeping your accounts accurate:

• Categorize and match online bank transactions in QuickBooks Online.
• Learn the reconciliation workflow in QuickBooks.

Reply to this thread if you've got concerns about reviewing and organizing bank transactions. I'm ready to help you.

Although it was several months ago, I did try contacting Lowe's Pro support and Synchrony Bank who issues the Pro accounts, and they were completely clueless and unable to help. I was hoping someone in the QB community had run into the same issue and possibly knew of an update from the Lowe's/Synchrony side of this before I spend my valuable time trying to communicate with these folks.