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titanrentall-gma
Active Member

Does anyone know why I am not able to see my bank transactions even though the bank is linked?

New company but my second one through QuickBooks.  I had no issues with the other company connecting. Account is linked.  Bank Transactions page keeps asking to connect account.
1 Comment 1
Eman_E
QuickBooks Team

Does anyone know why I am not able to see my bank transactions even though the bank is linked?

Let's bring those bank transactions to QuickBooks Online (QBO), @titan.

 

You can manually update your bank account in QuickBooks Online to refresh the connection between your bank and QuickBooks so transactions will show up.

 

Here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Hover your mouse to Transactions, then Bank transactions.
  3. Click on the bank account then, select Update.

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If you've updated your bank details in QuickBooks manually but still have the same issue, there may be an interruption in the connection between your bank's website and QuickBooks. Contact your bank to check for any ongoing maintenance causing the interruption.

 

For more information, check out this article: Bank errors and missing transactions in QuickBooks Online.

 

Moreover, you can check out these articles for future reference that'll walk you through the steps to categorize your transactions and reconcile your account seamlessly:

 

 

Please let me know if you need help with managing your bank in QBO. I'll be around to help you always. Stay safe.

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