Download app option is not under settings.

tim175 · ‎June 25, 2023

I am in QuicksBooks Online and see my data. I want to download the app like my work computer has, but there is no option to do under Settings.

Anonymous · ‎June 25, 2023

Hi there, @tim175.

I appreciate you for posting to the Community about downloading the QuickBooks Online application. Downloading the application makes it more convenient for you and your business as everything becomes handy.

Moreover, QBO is a cloud-based application that is hosted in the cloud, and users access it via a web browser. However, if you're referring to downloading this on your mobile device, then you can follow the steps below to start:

iOS app

Open the App Store on your device and look for the QuickBooks Online app.
Click Free, then Install.
Log in to the application using your existing credentials.
Follow the on-screen steps to continue into your account.

Android app

Open your Google Play on your device and look for the QuickBooks Online app.
Click Install and log in to your existing account.
Confirm your login to continue into your account.

You’ll also want to check out this article for more details: How to download the QuickBooks Online mobile app.

Moreover, learn to run your profit and loss report using your mobile app to get the latest update on your business finances. You can also compare the available features for every supported mobile device to handle everyday business transactions.

Let me know if you have more questions about downloading QuickBooks mobile app or managing your transactions. The Community always has your back. Stay safe!

LauraMay1 · ‎August 18, 2023

I can't find it under settings either. I already have it downloaded but it won't work. When I sign into my account online, my customized shortcuts are not there. It takes time and effort to set this up they way it works easiest for you. Why won't the app I already have down loaded open? Why aren't my customized shortcuts on the sidebar list when I sign in the long way on line?

QB on line is a very frustrating program to use. QB desktop was easy and intuitive. Why can't the online version be like the desktop version.

macamanix · ‎September 06, 2023

I believe he is referring to the quickbooks online Desktop app that you intuit says its available to download.

here is the link: https://quickbooks.intuit.com/learn-support/en-us/help-article/download-products/download-use-quickb...

I also cannot find the link

Adrian_A · ‎September 06, 2023

Hi macamanix,

I'm here to answer your query with regard to downloading the QuickBooks Online desktop application.

The Get the desktop app button is available in QuickBooks Online Advanced and QuickBooks Accountant versions. If you want to use the desktop app, you may upgrade your edition to Advanced. You can check this article for the detailed steps of the process: Upgrade or downgrade your QuickBooks Online edition.

From there, you may download the QuickBooks Online desktop application.

Moreover, if you have concerns about managing your QuickBooks account, you can visit our Help Articles page.

Keep me posted whenever you have questions with QuickBooks.

SeanSM · ‎October 06, 2023

This was available for other version until very recently!!!

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Download app option is not under settings.