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Join nowI recently began migrating our books from QBO to desktop due to our ERP software not being able to communicate with QBO. We've been using QBO since 2018 so we obviously have a large number of bank feed transactions that have been categorized and accounted for. For some reason, I haven't been able to figure out how to move the general ledger over to the desktop version cleanly. At this point, we have over 1100 transactions that are not matched or accounted for in our bank feed.
There's absolutely no way that I'm the only person who has run into this, but for the life of me, I cannot find anyone who's figured these issues out. I'm also having a hard time wrapping my head around how one company can make an online version of standalone software, and yet they can't communicate properly when switching between the two.
Hi there, @jlabdik.
Thanks for reaching out to the Community for support. I hope you're enjoying the day so far. I'm happy to lend a helping hand with converting your QBO data to Desktop.
A few things to note before you start the conversion.
Now that we've covered some of the Limitations, let's get down to business. I've included the steps below to start your conversion.
First, you'll need to prepare Internet Explorer and your QuickBooks Desktop.
Here's how:
1.Set up the security settings in Internet Explorer:
2.Right-click your QuickBooks Desktop icon and choose Run as administrator.
3.From the File menu, hit Close Company. Then, you'll leave QuickBooks open while you finish the conversion.
Then, it's time to prepare to export your QBO data. Let's get started.
Please note: You'll get an email when your data is ready to export.
To see more details about converting your data, check out about how to move lists and balances from QuickBooks Online to QuickBooks Desktop.
I'm just a post away if you need anything else. As always, the Community is here any time you need a helping hand. Enjoy the rest of your day!
Hello,
My original question still stands... is there a way to move a general ledger from QBO to desktop?
I've done that exact process numerous times before finding that the ledger is not following through the conversion process...
Good Afternoon, @jlabdik.
Thanks for reaching back out to us. I want to make sure that you're able to get back to running your business.
Our Customer Support Team can use a screen share to help walk you through some additional steps to ensure that your general ledger is correct in your QuickBooks Desktop (QBDT) account.
Here's how to get in touch with them from your QBDT account:
It's that easy. Afterward, here's a guide that can help you get started with your QBDT company file.
Our Support Team should be able to give you some more insight into what to do next to resolve this problem. Let me know how it goes. I'm only a few clicks away if you need me. Wishing you and your business continued success.
Try using exportmybooks.com. You can find it in Intuit desktop apps. Just last week I needed to move 4 QBO files to QBD. I found out that Intuit stopped "supporting" this on 12/18/20 with no warning. I spent hours on chat and phone support with QB people who weren't aware of this yet. Anyway, I found exportmybooks.com and it worked like a charm.
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